Carpet Cleaning by Sears

Carpet Cleaning by Sears

Carpet Cleaning Quick Facts

  • Every day 500+ households choose Sears for Carpet Cleaning.
  • Professional, trained, background-checked technicians
  • Convenient appointments
  • 2-Step deep clean process removes dirt attracting residue to keep your carpet clean longer.
  • We do not use damaging optical brighteners
  • No hidden pricing
  • Carpet Protectors & Carpet Deodorizers Available

The Sears Two-Step Carpet Cleaning Process

Carpet Cleaning Video Demo
Carpet Cleaning
As a homeowner, you want your carpet to look, feel, and smell fresh. Sears Clean technicians know how you feel, and they are experts at cleaning dirty, matted carpet—leaving them clean, soft, and virtually odor-free.

Allergens, dust mites, dirt, and pet dander build up in carpets over time, leaving them grimy and discolored. Our two-step, professionally-recognized carpet cleaning system can extract dirt, remove stains, eliminate odors, and restore color, leaving your carpet looking and feeling fresh. Our process relies on powerful, industry-leading cleaning solutions that release dirt and grime, followed by a fiber rinse that removes leftover cleaning solution and much of the remaining moisture. That way, your carpet will be dry quicker. After the process, your carpet will feel refreshed and look great in a way that your family and guests will appreciate.
Step 1: Clean Carpets
A special heated carpet cleaning solution is sprayed deep into the carpet fibers to loosen embedded dirt.
Step 2: Rinse Carpets
It’s followed by a high-powered extraction and pH-balancing fiber rinse to remove the dirt and cleaning solution, leaving your carpet as clean as it can be.

Sears Certified Carpet Cleaning Service

Sears Carpet Cleaning Blue Service Crew
At Sears Clean, we know that our service is only as good as the staff that provides it. We pride ourselves in maintaining an exceptional staff of dedicated carpet cleaning professionals. Each new Sears employee undergoes a rigorous background check and drug test, followed by intensive training in carpet fiber components, stain removal techniques, and equipment operation. We believe that the combination of our unique cleaning system and employee dedication are the keys to our success—the same keys that led to our Platinum Certification from the Carpet & Rug Institute.

We also hold ourselves to a high standard of customer service and communication. Our specialists are always happy to discuss pricing options, stain removal, carpet cleaning tips, and the Sears cleaning process. Likewise, we consistently administer surveys to all serviced customers to ensure the quality of our service never wavers, and that every Sears Clean customer is left satisfied by our work. Our customer service representatives are standing by to receive your call. Call today, and schedule service that will leave your carpet restored, refreshed, and renewed.

Professional Carpet Stain Removal

Whether it's from red wine, chocolate, or dirt, noticeable carpet stains can diminish the look and feel of an entire room. Likewise, many stains can be difficult to remove on your own. With only household cleaners and paper towels, you may not be able to remove a stain completely. Sears' carpet cleaning service, on the other hand, use powerful, industry-leading stain removal equipment, specially-formulated stain removal agents, and a fair amount of old-fashioned know-how. Our professional technicians have experience with all types of stain, and they know how to apply their tools to best remove them. Not all stains, however, can be removed, as some are too deeply set in to the carpet fibers. When stains can't be completely removed, our technicians can usually lighten the stains so they are less noticeable. For more information on which types of stains are most easily removed and how, you can contact a Sears representative to learn more.

Steam Cleaning vs. Sears Two-Step Carpet Cleaning Process

Why Choose Sears for Your Carpet Cleaning?

Sears Carpet Cleaning and Upholstery Care
Sears Carpet Cleaning & Air Duct Cleaning offers an unparalleled carpet cleaning system that removes dirt and restores carpet to its former fresh state. Our process follows the guidelines and recommended processes for effective carpet cleaning recommended by America’s largest carpet manufacturer. Our professional service includes:
  • Trained, courteous service technicians that possess lengthy experience with carpet cleaning equipment and techniques. Our personnel are the cornerstone of our business, and they are sure to leave you 100% satisfied with our quality of service.
  • Scheduling flexibility to allow for service calls that fit your busy schedule.
  • Increased attention given to highly trafficked areas and troublesome spots.
  • Special carpet protectors and deodorizers.
  • A unique extraction system that allows your carpet to dry quickly after servicing.
  • FREE estimates on all cleaning services.
  • No hidden fees.

How to Choose a Carpet Cleaner

Choosing a Carpet or Upholstery Care Service
  • Investigate companies to find the one whose employees you trust with your home and belongings.
  • Ask questions about employee training, background checks, and company insurance.
  • Confirm with the cleaner that their cleaning solutions are pet friendly and kid safe.
  • Ask about the cleaning solutions and equipment used during the cleaning process.
  • Ensure that all cleaning systems, solutions, and industry equipment have been tested and given the highest possible ratings by the Carpet and Rug Institute.

The Importance Of Regular Professional Cleaning...

Professional Carpet Cleaning
Sometimes carpet dirtiness and discoloration looks obvious, but, at other times, a clean looking carpet can conceal unseen dirt, grime, soil, dust and pet dander. Regular traffic grounds this dust and dirt deeply into carpet fibers, where it remains buried and indiscernible. Just because you can't see this filth doesn't mean that it isn't releasing unpleasant odors or harming your indoor air quality.

While regular vacuuming might remove some dust and dirt from the carpet, most standard vacuum cleaners lack the power to extract deeply embedded dirt. Additionally, a vacuum cleaner's mechanism cannot match the robust effect of a professional carpet cleaning system. With regular professional carpet cleaning, you ensure that your carpet remains free from all of that unnoticeable dirt and grime that often lies within your carpet fibers.

Carpet Protectors

Carpet Protectors
Once your carpet has undergone professional cleaning, we recommend the optional application of the UltraCare™ Fourguard Carpet Protector. This carpet protector restores the protective coating on your carpet, making your cleaning last longer and allowing for easier home cleanings.

New carpets typically come treated with carpet protectors when delivered to a retail carpet supplier. After heavy foot traffic and frequent vacuuming, however, this protector wears off over time. The reapplication of this protector reestablishes this layer and helps preserve carpet integrity against heavy foot traffic. The protector also helps prevent stains from quickly sinking in after a spill.

Carpet Deodorizers

Carpet Deodorizers
Unfortunately, a smelly carpet typically leads to a smelly home, and guests and visiting relatives can quickly detect the odors your carpet can contain. Pets, in particular, can be the cause of these odors, but several other natural organisms could be the source of these odors. Whatever the cause, Sears offers powerful solvents that can eliminate or significantly reduce carpet odors. Our UltraCare™ Pet Odor Eliminator uses enzyme-powered elements to fight odor-causing sources. These enzymes can target odors from vomit, urine, feces, sour milk, and other organic products by actually digesting these organic substances. Once applied, these deodorizers swallow up the odor-causing culprits to leave your carpet smelling fresh.
10,106 4.9 1 5

Carpet Cleaner
10,106 ratings

See all verified customer reviews
November 29, 2016 5
Thanks to Sears for great customer service. I am pleased with the Technician who cleaned the carpet. The carpet is clean and fluffy again. I would go no other place to have the carpet clean. They words are true satisfaction guaranteed.
November 29, 2016 3.3
A stain that he said he got out did not even come close to coming out. I felt extremely pressured into accepting the protection of the carpeting.
November 15, 2016 5
My carpets look brand new. Spots that were there when we bought the home and I had thought were permanent are now gone. All evidence of my dogs has been erased. Thanks!
November 15, 2016 5
Always pleased with the great job Sears does on my carpets.
November 15, 2016 5
Naham was very thorough in carpet cleaning.
November 15, 2016 5
Matt & Hal were courteous, helpful & knowledgeable but most of all, my carpet looks great. Thank you
November 15, 2016 4.5
They arrived super early, almost 2 hours before they were scheduled to. I was told over the phone that they would move couches, but they did not.
November 15, 2016 4.5
I did it all online. Maybe the technician should explain a bit more the steps to clean the carpet
October 28, 2016 5
Kyle was fantastic! helping with moving furniture, clearing room, explaining services and warranty. I highly recommend this cleaning team. Thank you
October 28, 2016 5
Nothing that you could improve upon but i do have a question. My carpets were extremely dirty so as they are drying there are a couple of spots that are coming back. Is this normal spots that won't come out or something that has come to the surface and needs a touch up? Thanks!
October 28, 2016 5
Techs were very professional and did an outstanding job cleaning my carpet I will definitely utilize your services next year!
October 14, 2016 5
My experience has been great with Sears. Luz was very helpful in getting me the appointment that fit my schedule, and Jonathan did a great job on the carpet. He took the extra time to ask about concerns and even pointed out areas that he was unable to clean to his satisfaction.
October 14, 2016 4.5
Carpet looks great, however, I told them to be very careful of wood work because it's painted and they rubbed/chipped paint off my woodwork!
September 27, 2016 5
The technicians got rust stains out of my carpet that had been there for years.
September 13, 2016 5
Tom was very professional told me what extra services were available and did a great job on the high traffic and dirty areas. Strongly recommend him and sears for carpet cleaning
September 13, 2016 5
Billy the technician was prompt, knowledgeable and thorough. Carpets came out beautifully
September 13, 2016 5
I wasn't quite ready when the technician arrived and he offered to go to his second appointment first to give me some more time to get everything off the carpet. I really appreciated his willingness to work around my lack of preparedness.
September 13, 2016 5
Muigel and Kevin were very pleasant and courteous. I was happy with the results of the carpetcleaning!
September 13, 2016 5
I'll use Sears again for my carpet and tell other people about the nice job they did.
September 13, 2016 5
2nd time using Sears Carpet Cleaning. They're always quick, friendly, and thorough. Love them! We went with another carper cleaner once--- ONCE--- and we absolutely learned our lesson. Nothing but Sears Carpet Cleaning from now on. No improvements need to be made whatsoever.
September 13, 2016 5
I just can't begin to say how pleased I was with the results. I was contemplating replacing the carpeting -- so glad I decided to have it cleaned instead.
September 13, 2016 4.5
Technicians were very knowledgeable on carpet cleaning issues. Work was thorough and timely.
August 26, 2016 5
I always use Sears for residential carpet cleaning. 10/10 would recommend.
August 26, 2016 5
Jeremy was the service technician last time I had my carpets cleaned so it was nice to see a familiar and friendly face when I opened my door. Jeremy and his team were so kind and polite and did a great job. Thank you!
August 26, 2016 5
The Tech advised me that the wool/silk carpet had to be cleaned with something other than steam.
August 26, 2016 5
Why are the positive dots so small? It was a great carpet clean and I said so to the Better Business Bureau. Jeff and Cody did a very thorough job and were pleasant and polite. I will call and ask for them in the future.
August 26, 2016 4
I moved to a home with all hardwood floors, so I won't need any carpets cleaned.
August 26, 2016 3.5
Customer Service should have told us at the booking that carpets had to be vacuumed prior to cleaning. We had it done but initially thought your people vacuumed them. Also we weren't told (without asking) that we'd have to remove a lot of smaller items like lamps, chairs, tables, etc.
August 12, 2016 5
I was very pleased with Alisha and Will's work on my carpet yesterday. I want to request them again to clean my mom's carpeting. Everything was completed with satisfactory. THank You.
August 12, 2016 5
Shad did a great job on our carpets. He was polite and on time! There isn't much more I could ask for. Thank you!
August 12, 2016 5
our guy was very nice and responsible and did an amazing job with the carpet. the office finally smells nice and we can breathe better.
July 25, 2016 5
Chris and Louis were extremely helpful in moving furniture and putting it back exactly where it was. They were efficient and hard working men. I would request them for my next service.
July 25, 2016 5
Shad. Did a fantastic job cleaning our carpet! He took the time to do a thorough job! Kind and pleasant to have at our home.
July 25, 2016 5
Great customer service and professionalism. Plus my carpets looked brand new.
July 25, 2016 5
The two technician did a good job cleaning my carpet. I have some more work for Sears and I want those same two technician. Thanks Guys. You did a fantastic job.
July 25, 2016 5
I would recommend your company and the Edgar as the technician to all my friends and family. I have used other carpet cleaning companies and you guys are second to none!
July 25, 2016 5
Great job, the carpets look fantastic
July 25, 2016 5
As always, our carpets look AMAZING! Thanks again!
July 25, 2016 5
I called the day before to cancel because I wasn't able to get out of work early enough to meet the technicians, but the woman on the phone and the technicians were able to work around my schedule. The technicians were nice and very professional and did a great job on my carpets! Thank you!
July 25, 2016 4.3
Question #1 - The carpet for the most part was cleaned to my satisfaction except for the sun room. The carpet in the sun room still had many, many spots and will have to be done again. . Please have the technician to come back .
July 11, 2016 5
Great and professional job. Would gladly have Jesse and Nate clean my carpets in the future.
July 11, 2016 5
I am very happy with Sears carpet cleaning service. This is the second time I've used Sears and both times were more than satisfactory. The Service men were gentlemen and very respectful of my home. I tell everyone I know who is looking for this service how great Sears is.
July 11, 2016 5
Seth and Anthony did a really nice job on my carpets.
July 11, 2016 5
The guys made the carpets and floor look great.
July 11, 2016 5
Jake and Max did a great jon. They arrived during the confirmed time frame. brought all needed equipment, moved furniture, cleaned up well, and the carpet looks wonderful....Only thing I would mention is that I made the appointment a bouple of days ago and today in my Email was a coupon for $95 cleaning
July 11, 2016 5
Very happy with the carpet cleaning and the tecnishian was very professional ...thank you Sears...:)
June 24, 2016 5
You seem to have filled out your questionnaire to your own satisfaction. Reflects very badly on you. The service provided was satisfactory - carpets cleaned very well by your service men.
June 24, 2016 5
AFTER THE CARPETS DRIED I CAN SEE A FEW AREAS WHERE I THINK THE CLEANING COULD HAVE BEEN DEEPER.
June 24, 2016 5
I was very impressed with Dustin's professionalism and knowledge. He and his partner were on time, called before they came to let me know when they would be at my home, and did an exceptional job with our carpeting. I would definitely ask for him in the future. He is a good representative for your company.
June 24, 2016 5
Jermain and Josh was awesome they were so professional and did a great job! They are welcomed back anytime and will be our carpet cleaning professional for life!
June 24, 2016 5
No, your staff/carpet cleaners were very professional, polite, knowledgeable, & PROMPT! They did a GREAT JOB ????
June 24, 2016 5
We were very please with the technician. We have used sears at least 3 times, this Tech was wonderful. We will definitely request him in the future. Our carpet looks great. We do not Remember his name. His work performance was impeccable. VERY,VERY pleased. Thank you.
June 24, 2016 5
Jacob and Anthony were rock stars! They explained the process from start to finish, recommended treatment options, and took the time to ensure the carpets are as clean as possible. They even demonstrated how much grime was coming out of the carpet by letting me observe the cleaning process, and explaining what is occurring in detail. Top notch work, and professional service. Thank you!
June 10, 2016 5
I am very pleased with Mr. George Ruiz's work. He was extremely polite and professional while working on my carpet. I will ask for him each time I schedule a carpet cleaning.
June 10, 2016 5
The carpet tech, Angelo was friendly and courteous. He explained everything that he and his partner were going to do and asked if I was completely satisfied.
June 10, 2016 5
Carpet had been professionally cleaned 10 days ago but didn't look good. Technicans did a great job and carpet looks much better.
June 10, 2016 5
We had some ink spots that didn't come up and he provided some home remedies he had heard of that may be worth a shot. Other than the spots the carpets look brand new again!
June 10, 2016 5
Jake and Max were great! I appreciate how thorough they were and they did a fantastic job on the carpet. Explained everything very well also. I am in the customer service industry also and I would give them a 10 if I could.
June 10, 2016 5
The two techs that were here did a good job / called when they were in route and showed up on time / good experience / carpets look good / amount of time they were here was good / tell the two techs good job we appreciate there efforts.
June 10, 2016 3.5
After the carpet had dried, in one room, there are noticeable differences in tone, possibly due to the dirt level or the machine being used not pulling enough of the solution out. It looks like it needed a second extraction.
May 23, 2016 5
The team-Martin Baidoo and George Boakey were very professional and friendly and did a fantastic job cleaning my carpets at my new home. I have an appointment for 5/28 to clean my carpets at the home I am moving out of and requested they be the ones to do it! Great job. Thank you.
May 23, 2016 5
The two gentlemen that came to do the carpets were very professional and friendly and also did a exceptional great job. I have no complaints. Rebecca Laponuke
May 23, 2016 5
Have had they same gentleman from Sears back multiple times to clean the carpets. Great service, on time, good price.
May 09, 2016 5
The technician restored my confidence with Sears. He didn't point out all my family's faults or call my carpet "cheap" like the last technician. Really nice guy and he cleaned up when he was done
May 09, 2016 5
Extremely professional and the carpets look amazing, thank you
May 09, 2016 5
They were incredibly friendly and accommodating. Even when we couldn't find an outside water source they were nice enough to hook it up via my kitchen sink. The carpets look incredible and I'm definitely making this an annual thing ??
May 09, 2016 5
The carpet was cleaned to my satisfaction and the technicians were very kind and professional.
May 09, 2016 5
We could not be more satisfied with the job that the gentleman did who came to clean our carpet on short notice. We would definitely want to have him come back in the future as we need this service done again. He was very personable and just did a REMARKABLE job! We could not be more pleased. I wish I could remember his name, but we were so busy and trying to meet a deadline that it just will not come to me. He was truly AWESOME!
May 09, 2016 5
This time the job was done professionally and correctly it looks good. It is to bad we had to have it done 2x to get the results of a clean carpet correct. I will really have to rethink calling Sears in the future for any carpet cleaning old or new. I don't want to have to repeat the processes to get what should be a 1 time result.
May 09, 2016 5
Great Service, carpet looks awsome, and tech was friendly and professional. I will definitely call again when carpets needs another cleaning. Thank you for same day service.
May 09, 2016 4.5
Certain areas of carpet feel hard and appear to be crunchy two full days after service. Unsure if it will soften up with time or not.
April 22, 2016 5
Deon Lacey and Perry Jones were great to work with. If we have the carpets cleaned again I would request these two fine gentleman again by name.
April 22, 2016 5
My technicians were Brandon and Jayshawn. They called to let me know their estimated time of arrival and then arrived right on time. They were friendly, courteous and very attentive to various spots on my carpets that I hadn't even noticed myself! They were fast but thorough and my carpets looked great after. They were able to answer all my questions (including ones about whether or not my cats could walk on the carpets safely). I would highly recommend them to anyone and was completely satisfied with my service.
April 22, 2016 5
I paid a lot for the deodorizing part and the following day - the room's still smelt a lot. Is it the carpeting? Or do you have different kinds of deodorizing agents that you use?
April 22, 2016 5
Edges of the carpet could use more cleaning but overall great work
April 22, 2016 5
Both of the technicians, Benjamin and Xavior were fantastic. They were very respectable and were very knowledgeable about carpet and the products Sears offers.
April 22, 2016 5
Technician was very knowledgeable on proper up keep of the carpet. Great customer service.
April 22, 2016 4.5
I was hoping they would be able to get stains a little better. But the carpet looks pretty darn good!
April 22, 2016 4
The technicians were prompt and friendly. Explained everything that I asked them. Carpets turned out very nice.
April 08, 2016 5
I was very happy I chose Sears for my carpet cleaning.......... A wonderful job was done
April 08, 2016 5
I was very pleased with the workers, who explained everything in detail and did a nsat and tidy job. I will make an annual appointment to have my carpets cleaned from now on.
April 08, 2016 4.8
A snag in the Berber carpet was created during cleaning
April 08, 2016 4.3
you came early which was a little inconvenient and i wasn't able to vacuum the carpet. the technician was really nice and helpful about it.
March 21, 2016 5
My technician Reyes was very prompt courteous and did a wonderful job on my carpet. It looks like new..I would definitely recommend him and Sears to my friends etc
March 21, 2016 5
We were very pleased with Jim: his work, knowledge of carpet cleaning, experience, professionalism, and friendliness. He represents Sears Carpet Cleaning very well.
March 21, 2016 4.8
Thank you to Stephen for the extra detail and attention he gives to my carpets. I appreciate it.
March 21, 2016 4.5
Phil Washburn did a fantastic job. He was very courteous, thorough, and timely. Thank you for bringing back my beautiful carpets!
March 21, 2016 4
I would only be able to recommend to able-bodied customers who could move furniture and prepare the area to be cleaned. Frail single old ladies would not be able to avail themselves of this service
March 07, 2016 5
Both guys were very personable and did a great job with carpet cleaning. I would want them back. Jean Heard
March 07, 2016 5
The young man (men) that did our carpets today where amazing! Great job!
March 07, 2016 5
Scott was very professional, explained the work and process thoroughly, and results were outstanding . He even helped set up my humidifier . I recommend Scott and his carpet crew highly.
March 07, 2016 5
Extremely knowledgeable and efficient with great work ethic. Always willing to accommodate my schedule. I exclusively use your carpet cleaning services. I have repeatedly used your services because of this technician. I highly recommend your services to family and friends. I have also referred co-workers in the area, and they have also used your services. Keep up the great work.
March 07, 2016 5
Blake was very professional w good advice. Will use sears again for carpet
March 07, 2016 5
Everything was great. Then only thing was the bathroom door was left closed so I have a 1 inch line of dirty carpet.
February 20, 2016 5
The carpet professional was timely and very professional
February 20, 2016 5
He did a very good job on my carpet.
February 06, 2016 5
Aaron was extremely professional and personable. His demeanor was exceptional. Great service and the carpets look fabulous!
February 06, 2016 5
After cleaning I could feel soap on the carpets. When I do the cleaning myself, I always use the machine to rinse.
February 06, 2016 5
George did an absolutely amazing job cleaning the carpets throughout our house the other day! He was able to remove some difficult and set-in stains which I had been unsuccessful in getting out on my own. George came to our home with Sears last year to clean the carpets, and he did such great work we asked for him back again this time, as well. We will definitely request him again next year for our annual carpet cleaning services. George is a professional carpet technician who we highly recommended.
February 06, 2016 5
I am extremely satisfied with the service provided today for my carpet cleaning from Nahum. He was very courteous and professional and I am very impressed. He got right to work explained everything to me and all my options. He's fast and a very hard worker. Very polite and I can't say enough good things about him and have already recommended his and your services to my friends. I am an extremely satisfied customer and will be calling soon to get my a/c ducts cleaned. Also would like to be emailed on any handy man services available. Great job Nahum and thank you.

Carpet Warranty Information

Did you know, most carpet manufacturers require regular, professional carpet cleaning in order to validate your carpet's warranty? Click the links below to find out more about your carpet manufacturer's professional cleaning warranty requirements.

Schedule Carpet Cleaning Service Online

Receive a free estimate and schedule your cleaning service online today. A Sears representative will contact you promptly, usually within the next business day.

Prefer To Call?
We know it's helpful to have someone to talk to directly. If you have questions, or prefer to schedule your estimate via the phone, please call:
(866) 881-2743