Carpet Cleaning by Sears

Carpet Cleaning by Sears

Carpet Cleaning Quick Facts

  • Every day 500+ households choose Sears for Carpet Cleaning.
  • Professional, trained, background-checked technicians
  • Convenient appointments
  • 2-Step deep clean process removes dirt attracting residue to keep your carpet clean longer.
  • We do not use damaging optical brighteners
  • No hidden pricing
  • Carpet Protectors & Carpet Deodorizers Available

The Sears Two-Step Carpet Cleaning Process

Carpet Cleaning Video Demo
Carpet Cleaning
As a homeowner, you want your carpet to look, feel, and smell fresh. Sears Clean technicians know how you feel, and they are experts at cleaning dirty, matted carpet—leaving them clean, soft, and virtually odor-free.

Allergens, dust mites, dirt, and pet dander build up in carpets over time, leaving them grimy and discolored. Our two-step, professionally-recognized carpet cleaning system can extract dirt, remove stains, eliminate odors, and restore color, leaving your carpet looking and feeling fresh. Our process relies on powerful, industry-leading cleaning solutions that release dirt and grime, followed by a fiber rinse that removes leftover cleaning solution and much of the remaining moisture. That way, your carpet will be dry quicker. After the process, your carpet will feel refreshed and look great in a way that your family and guests will appreciate.
Step 1: Clean Carpets
A special heated carpet cleaning solution is sprayed deep into the carpet fibers to loosen embedded dirt.
Step 2: Rinse Carpets
It’s followed by a high-powered extraction and pH-balancing fiber rinse to remove the dirt and cleaning solution, leaving your carpet as clean as it can be.

Sears Certified Carpet Cleaning Service

Sears Carpet Cleaning Blue Service Crew
At Sears Clean, we know that our service is only as good as the staff that provides it. We pride ourselves in maintaining an exceptional staff of dedicated carpet cleaning professionals. Each new Sears employee undergoes a rigorous background check and drug test, followed by intensive training in carpet fiber components, stain removal techniques, and equipment operation. We believe that the combination of our unique cleaning system and employee dedication are the keys to our success—the same keys that led to our Platinum Certification from the Carpet & Rug Institute.

We also hold ourselves to a high standard of customer service and communication. Our specialists are always happy to discuss pricing options, stain removal, carpet cleaning tips, and the Sears cleaning process. Likewise, we consistently administer surveys to all serviced customers to ensure the quality of our service never wavers, and that every Sears Clean customer is left satisfied by our work. Our customer service representatives are standing by to receive your call. Call today, and schedule service that will leave your carpet restored, refreshed, and renewed.

Professional Carpet Stain Removal

Whether it's from red wine, chocolate, or dirt, noticeable carpet stains can diminish the look and feel of an entire room. Likewise, many stains can be difficult to remove on your own. With only household cleaners and paper towels, you may not be able to remove a stain completely. Sears' carpet cleaning service, on the other hand, use powerful, industry-leading stain removal equipment, specially-formulated stain removal agents, and a fair amount of old-fashioned know-how. Our professional technicians have experience with all types of stain, and they know how to apply their tools to best remove them. Not all stains, however, can be removed, as some are too deeply set in to the carpet fibers. When stains can't be completely removed, our technicians can usually lighten the stains so they are less noticeable. For more information on which types of stains are most easily removed and how, you can contact a Sears representative to learn more.

Steam Cleaning vs. Sears Two-Step Carpet Cleaning Process

Why Choose Sears for Your Carpet Cleaning?

Sears Carpet Cleaning and Upholstery Care
Sears Carpet Cleaning & Air Duct Cleaning offers an unparalleled carpet cleaning system that removes dirt and restores carpet to its former fresh state. Our process follows the guidelines and recommended processes for effective carpet cleaning recommended by America’s largest carpet manufacturer. Our professional service includes:
  • Trained, courteous service technicians that possess lengthy experience with carpet cleaning equipment and techniques. Our personnel are the cornerstone of our business, and they are sure to leave you 100% satisfied with our quality of service.
  • Scheduling flexibility to allow for service calls that fit your busy schedule.
  • Increased attention given to highly trafficked areas and troublesome spots.
  • Special carpet protectors and deodorizers.
  • A unique extraction system that allows your carpet to dry quickly after servicing.
  • FREE estimates on all cleaning services.
  • No hidden fees.

How to Choose a Carpet Cleaner

Choosing a Carpet or Upholstery Care Service
  • Investigate companies to find the one whose employees you trust with your home and belongings.
  • Ask questions about employee training, background checks, and company insurance.
  • Confirm with the cleaner that their cleaning solutions are pet friendly and kid safe.
  • Ask about the cleaning solutions and equipment used during the cleaning process.
  • Ensure that all cleaning systems, solutions, and industry equipment have been tested and given the highest possible ratings by the Carpet and Rug Institute.

The Importance Of Regular Professional Cleaning...

Professional Carpet Cleaning
Sometimes carpet dirtiness and discoloration looks obvious, but, at other times, a clean looking carpet can conceal unseen dirt, grime, soil, dust and pet dander. Regular traffic grounds this dust and dirt deeply into carpet fibers, where it remains buried and indiscernible. Just because you can't see this filth doesn't mean that it isn't releasing unpleasant odors or harming your indoor air quality.

While regular vacuuming might remove some dust and dirt from the carpet, most standard vacuum cleaners lack the power to extract deeply embedded dirt. Additionally, a vacuum cleaner's mechanism cannot match the robust effect of a professional carpet cleaning system. With regular professional carpet cleaning, you ensure that your carpet remains free from all of that unnoticeable dirt and grime that often lies within your carpet fibers.

Carpet Protectors

Carpet Protectors
Once your carpet has undergone professional cleaning, we recommend the optional application of the UltraCare™ Fourguard Carpet Protector. This carpet protector restores the protective coating on your carpet, making your cleaning last longer and allowing for easier home cleanings.

New carpets typically come treated with carpet protectors when delivered to a retail carpet supplier. After heavy foot traffic and frequent vacuuming, however, this protector wears off over time. The reapplication of this protector reestablishes this layer and helps preserve carpet integrity against heavy foot traffic. The protector also helps prevent stains from quickly sinking in after a spill.

Carpet Deodorizers

Carpet Deodorizers
Unfortunately, a smelly carpet typically leads to a smelly home, and guests and visiting relatives can quickly detect the odors your carpet can contain. Pets, in particular, can be the cause of these odors, but several other natural organisms could be the source of these odors. Whatever the cause, Sears offers powerful solvents that can eliminate or significantly reduce carpet odors. Our UltraCare™ Pet Odor Eliminator uses enzyme-powered elements to fight odor-causing sources. These enzymes can target odors from vomit, urine, feces, sour milk, and other organic products by actually digesting these organic substances. Once applied, these deodorizers swallow up the odor-causing culprits to leave your carpet smelling fresh.
20,766 4.1

Carpet Cleaner Reviews
20,766 ratings

See all verified customer reviews
May 23, 2016 5
The two gentlemen that came to do the carpets were very professional and friendly and also did a exceptional great job. I have no complaints. Rebecca Laponuke
May 23, 2016 5
Have had they same gentleman from Sears back multiple times to clean the carpets. Great service, on time, good price.
May 23, 2016 5
Daniel and Deontay provided EXCELLANT services this morning!!!! I was very impressed with the quality of services and there professionalism. These two service technicians made sure that I understood every process before they started the cleaning my carpet, I didn't recognize my carpet once they were finished (The carpet looked NEW!!!!). Daniel and Deontay are an asset to the Sears Corporation!!!! I definitely will be using Sears Carpet Cleaning again and I will let my family and friends know if they need carpet cleaning services, to call Sears Carpet Cleaning. Please continue to hire more service technicians like Daniel and Deontay!!! Thank you, The Evans Family
May 23, 2016 5
The team-Martin Baidoo and George Boakey were very professional and friendly and did a fantastic job cleaning my carpets at my new home. I have an appointment for 5/28 to clean my carpets at the home I am moving out of and requested they be the ones to do it! Great job. Thank you.
May 23, 2016 5
The technician was excellent from explaining step by step on the products and equipment and the process all I can say is 5-star service and would also recommend my friends to Sears carpet
May 23, 2016 5
Mr. Mickens was very detailed and thorough in the job. So far carpet looks great...I'm hoping it looks the same when it dries. Nice guy and worker overall!!
May 23, 2016 4.3
There was a desk the technicians said they could not move because it was too heavy. We would have been happy to assist if they told us while in the process so the whole carpet was cleaned.
May 23, 2016 2.8
The carpet and tile grout was still wet when I inspected it so I will not know for sure until tomorrow (5/24). However, at the inspection, I did see some remaining stain on the area from the laundry room to the hallway and I asked about it. I was told he went over it twice, however, the other tech offered to try again and it came up. One thing I do know is that one of the seams in the hallway was pulled apart which was not the case when they arrived. I now have a seam that is not attached that has to be replaced. The technician minimized the damage saying that the carpet had "delaminated" and that perhaps I should use a glue gun to repair it. I'm hopeful that Sears will stand behind their work and take corrective action, however, I'd prefer it not be by the original technicians.
May 23, 2016 2.5
I have used Sears carpeting cleaning services on yearly basis since I moved into my home 9 years ago. I have always been satisfied with service you have provided except this time. The technicians were very nice and provided a good recommendation of using vinegar and water to spot clean the carpet which I appreciated. The carpet was clean when they left. However, there was a little bit of debris in some areas, they did move the couch to clean under it, or tie up the curtains so they did not get wet. Also, they did not rake the carpet at the end of the cleaning. These are things I am accustomed to when Sears has provided carpet cleaning services in the past, but it was not done this time. While the technicians were personable and the carpet overall was clean, I would not want them to service my home in the future based on the quality of the job.
May 23, 2016 2.5
Thought you could improve on the service by moving some/ any furniture for the full carpet or room to be cleaned and not just the carpet that is showing
May 23, 2016 1
I have tried to reach you by phone, and stayed on the line for 30min.. still not getting thru.I was told the service would take an hour to hour and half. The technicians were out of my place is less than 20 minutes, and only moved one chair in the bedroom. They did not move trash cans.. or the dining room chairs etc. I will NOT pay for this service and will call my credit card company to cancel the charge. They removed one spot in the dining room, and were very proud of this accomplishment.. but overall, I felt that they rushed and did not take care of the carpet in so many many places.
May 09, 2016 5
This time the job was done professionally and correctly it looks good. It is to bad we had to have it done 2x to get the results of a clean carpet correct. I will really have to rethink calling Sears in the future for any carpet cleaning old or new. I don't want to have to repeat the processes to get what should be a 1 time result.
May 09, 2016 5
Stephen was very particular & efficient-- He knew what he was doing... friendly & knowledgeable-- moved heavy furniture & put either foam blocks or plastic under the legs to prevent moisture damage & returned all to original place on the damp carpet-- appreciate the attentiveness to detail! it took thru the next day for the carpet with protectant to dry sufficiently to return all items to the rooms-- dealt w/sears for 40+ years & always been dependable-- shines thru again... 1st time with carpet cleaning & it looks great, of course-- thank you!
May 09, 2016 5
They were incredibly friendly and accommodating. Even when we couldn't find an outside water source they were nice enough to hook it up via my kitchen sink. The carpets look incredible and I'm definitely making this an annual thing 😄
May 09, 2016 5
The carpet was cleaned to my satisfaction and the technicians were very kind and professional.
May 09, 2016 5
The technician restored my confidence with Sears. He didn't point out all my family's faults or call my carpet "cheap" like the last technician. Really nice guy and he cleaned up when he was done
May 09, 2016 5
The carpet stayed wet longer than expected however the carpets were cleaned well. Aaron was very friendly professional & almost too quick! I was expecting 20 montes per room & he did the whole house in a little over an hour and he was working alone
May 09, 2016 5
We could not be more satisfied with the job that the gentleman did who came to clean our carpet on short notice. We would definitely want to have him come back in the future as we need this service done again. He was very personable and just did a REMARKABLE job! We could not be more pleased. I wish I could remember his name, but we were so busy and trying to meet a deadline that it just will not come to me. He was truly AWESOME!
May 09, 2016 5
Extremely professional and the carpets look amazing, thank you
May 09, 2016 5
Great Service, carpet looks awsome, and tech was friendly and professional. I will definitely call again when carpets needs another cleaning. Thank you for same day service.
May 09, 2016 4.5
Certain areas of carpet feel hard and appear to be crunchy two full days after service. Unsure if it will soften up with time or not.
May 09, 2016 4.3
I called because the foyer still smells like urine. That is the reason I got my carpet professionally cleaned. I am satisfied with all the house except that area. I am waiting for a call back from Sears to reschedule the cleaning for the foyer again.
May 09, 2016 3.8
I thought that the carpet would look clean, but there are spots that still look dirty right next to areas that are clean. So it was done but not great. Carpet cleaned too quickly!
May 09, 2016 2.5
I'm a senior, and he didn't put my family room furniture back in the room, so I've had to call for help to get it back in. Disappointing. I would have cleaned it myself if I knew I would have to move furniture. I'm pretty sure the reason he didn't was because he replaced my sectional couch first, mispositioned, and then couldn't fit the other tables in and just didn't bother with it or bother to mention it to me, so now I have to wait for family to come do it. And, tho I assume the cleaning to be sufficient, it isn't even dry yet so I really don't have a clue,but I'll give him the benefit of the doubt on that. You'll hear from me if it's not satisfactory after drying. How about a credit for my finishing the job for him?
April 22, 2016 5
Both of the technicians, Benjamin and Xavior were fantastic. They were very respectable and were very knowledgeable about carpet and the products Sears offers.
April 22, 2016 5
The carpet cleaners were excellent. I would have liked the scotch guard to have been included with the price.
April 22, 2016 5
Edges of the carpet could use more cleaning but overall great work
April 22, 2016 5
My technicians were Brandon and Jayshawn. They called to let me know their estimated time of arrival and then arrived right on time. They were friendly, courteous and very attentive to various spots on my carpets that I hadn't even noticed myself! They were fast but thorough and my carpets looked great after. They were able to answer all my questions (including ones about whether or not my cats could walk on the carpets safely). I would highly recommend them to anyone and was completely satisfied with my service.
April 22, 2016 5
I paid a lot for the deodorizing part and the following day - the room's still smelt a lot. Is it the carpeting? Or do you have different kinds of deodorizing agents that you use?
April 22, 2016 5
Deon Lacey and Perry Jones were great to work with. If we have the carpets cleaned again I would request these two fine gentleman again by name.
April 22, 2016 5
Technician was very knowledgeable on proper up keep of the carpet. Great customer service.
April 22, 2016 4.5
I was hoping they would be able to get stains a little better. But the carpet looks pretty darn good!
April 22, 2016 4
The technicians were prompt and friendly. Explained everything that I asked them. Carpets turned out very nice.
April 22, 2016 2.3
Our carpet looks like it was "cleaned" with straight tap water with no detergent or cleaner. Every spot is still there and every high-traffic area is still dirty. VERY displeased with the work & will need it done again
April 22, 2016 1
The carpet cleaners did a terrible job. They did not remove any stains and the carpet does not look any better than it did before it was cleaned. Very disappointed and surprised Sears would have such unprofessional service.
April 22, 2016 1
When we saw the difference between the first time we had our carpets cleaned (which Sears did not do) compared to yesterday when Sears did the job we were amazed! We're not even sure that other company should be in business after how well Sears did! We hired you to do work at your business and now our home. Both times everything went seamlessly...and the carpet looked amazing! We will definitely be using you in the future!! Thank you!
April 08, 2016 5
I was very pleased with the workers, who explained everything in detail and did a nsat and tidy job. I will make an annual appointment to have my carpets cleaned from now on.
April 08, 2016 5
I was very happy I chose Sears for my carpet cleaning.......... A wonderful job was done
April 08, 2016 5
He came back the same day to deliver a bottle of deodorizer. He stayed to help us move the furniture back into place. George went above and beyond!!!⭐️⭐️⭐️⭐️⭐️
April 08, 2016 4.8
One of my carpets was still wet after 6 hours and damp after 24. Strong chemical smell in all rooms even though I left windows open during the day
April 08, 2016 4.8
At the time of order, you should tell weather carpet protector is included or not, if not what is the extra price so technician do not have to sell this protectant service at the time of service and customer is caught off guard.
April 08, 2016 4.8
A snag in the Berber carpet was created during cleaning
April 08, 2016 4.3
you came early which was a little inconvenient and i wasn't able to vacuum the carpet. the technician was really nice and helpful about it.
April 08, 2016 3.5
I feel like the carpet should look cleaner. Not happy with some areas. The price was not great for the quantity of carpet cleaned.
April 08, 2016 3
Past Sears carpet cleaning and explanation on what to expect has been above satisfactory.
April 08, 2016 2.3
The technicians did clean the entire carpet but the appearance of some areas still look dirty. I would prefer to try another carpet cleaning service in the future.
April 08, 2016 2.3
My carpet does not look good. I paid over 300 dollars for my carpets to look the same as they did before. Very unhappy
April 08, 2016 1.5
Did not get carpet clean. He said that the carpet was white and that's the best that could be done. I have had white carpet cleaned before and it came out very clean. I would like a redo to get the carpet clean.
April 08, 2016 1
Carpet stains are back today. Jeff repeated himself constantly plus he refused to answer my questions. The carpet was still damp this morning. Sears gave me a discount but the charge was over twice as much as I normally pay. For that amount of money I expected a much better out come. I think you have a lot to work on. Kennie
March 21, 2016 5
We were very pleased with Jim: his work, knowledge of carpet cleaning, experience, professionalism, and friendliness. He represents Sears Carpet Cleaning very well.
March 21, 2016 5
My technician Reyes was very prompt courteous and did a wonderful job on my carpet. It looks like new..I would definitely recommend him and Sears to my friends etc
March 21, 2016 4.8
Thank you to Stephen for the extra detail and attention he gives to my carpets. I appreciate it.
March 21, 2016 4.5
Phil Washburn did a fantastic job. He was very courteous, thorough, and timely. Thank you for bringing back my beautiful carpets!
March 21, 2016 4
I would only be able to recommend to able-bodied customers who could move furniture and prepare the area to be cleaned. Frail single old ladies would not be able to avail themselves of this service
March 21, 2016 3.8
The technicians were very polite and nice, my disappointment is not for them. The carpet looked amazing wet. Once dry all the spots and darkness appeared back
March 21, 2016 3.5
Carpet stays very wet. Not satisfied with the quality of the cleaning detergent.
March 21, 2016 3.5
The tech was good and the carpet cleaned, but it was very wet. It was still wet the next day, even with the fans on.
March 21, 2016 3.5
I was not dissatisfied, but felt the job was really rushed. It tookonly15-20 for the tech to do my living room, hallway and small bedroom. The carpets look better than they did before, but could look even better if tech had paid more attention to detail. The appointment setting process however was easy and the woman that I spoke with was professional and nice. I also was very pleased with the fact that I could get an appointment on such short notice, jut before Easter and at a time of my choosing. So overall, it was a decent job for the price.
March 21, 2016 3
Good Morning. We had some issues on Saturday morning. Your techs were very nice, however your truck and equipment were not. the motor kept shutting off after 3 seconds. Then the techs, said it was my apartment that was making that happen and I have to give him pots of water to fill up the tank in the truck. Guess what? Still wouldn't work, that was not the issue. Then guess what? Yep, they had to call the office again and this time they were told to bring the truck back and get another truck. They arrived back in about an hour or so....enough time for me to cook breakfast, eat breakfast and fall asleep. Tech said, once they made it back to the yard, all the other trucks were gone and they had to fix the same truck. Now they were back and cleaning the carpets, took about 20 minutes, then when they were almost complete...guess what? Yep, motor stopped working again. I still have dirt marks and tracks on my carpet. the techs did the best they could do, I felt sorry for them.......they were nice and professional. I am unhappy with my carpet cleaning service and I am truly wondering what will SEARS do about it.
March 21, 2016 3
When the carpet was wet it looked great. But the areas that I told them that were the dirtiest I asked if it would match and they said no. Well it has all matted. And I have a funny smell in my living room. I would appreciate it if they meaning Sears could come and redo those areas. Thank you Laurie Hallowell
March 21, 2016 2.5
I always have Sears, but this time the carpets were left so wet it took 5 days to dry completely. I called after the 2nd day. I was told you come back out to suction the carpet. But they said they didn't have any openings until today. That's a full week later! I told them there was a musty smell due to the wetness. I paid extra for deodorizer that was a waste of my money.
March 21, 2016 2.3
It took my carpet 24 hours to dry after I was explained it would only take 6-8 hours.
March 07, 2016 5
The young man (men) that did our carpets today where amazing! Great job!
March 07, 2016 5
My carpets came out so clean they look brand new now. The technician was very friendly and did a excellent job. My family will definitely use Sears services again. Thank you!
March 07, 2016 5
Everything was great. Then only thing was the bathroom door was left closed so I have a 1 inch line of dirty carpet.
March 07, 2016 5
Both guys were very personable and did a great job with carpet cleaning. I would want them back. Jean Heard
March 07, 2016 5
Blake was very professional w good advice. Will use sears again for carpet
March 07, 2016 5
Extremely knowledgeable and efficient with great work ethic. Always willing to accommodate my schedule. I exclusively use your carpet cleaning services. I have repeatedly used your services because of this technician. I highly recommend your services to family and friends. I have also referred co-workers in the area, and they have also used your services. Keep up the great work.
March 07, 2016 5
Scott was very professional, explained the work and process thoroughly, and results were outstanding . He even helped set up my humidifier . I recommend Scott and his carpet crew highly.
March 07, 2016 4
My one complaint is that we at first didn't want to do the deodorizer and stain removal on the carpets b/c of price. The technician who came said it would be $240 total for everything, including the carpets being cleaned. So we went ahead with it to find out at the end of the cleaning service it was an extra $240 on top of our $150. We were very unhappy that he told us it was included only to find out it wasn't! Very unhappy with that! Would like to have someone take care of this and do something for us in regards to this issue.
March 07, 2016 3.3
The carpets were cleaned well. However, the first crew did not vacuum up enough of the water used. We had to have another crew come in two days later to remove more of the water.
March 07, 2016 3
Your marketing department does a great job. They provide a low price but then really sock it to you to get everything else that will protect your carpet. I thought I was geting a $110 project which ended up being $280 in order to get what was needed for the carpet. I strongly recommend that you be upfront about what you are receiving for this price and provide additional options at the time of the appointment.
March 07, 2016 3
I've used Chemdry in the past and decided to try Sears this year. The type of cleaning Sears does did not take stains out of my carpet. Will be going back to Chemdry next time.
March 07, 2016 3
My carpet is still dirty. I have a personal carpet cleaner and after I clean it it looks like it does after Sears cleaned it. Not a good job.
March 07, 2016 2.8
The two gentlemen were very friendly and nice. However, i felt like the high traffic area should have had more attention and they wore shoes without proper protectors inside walking in and out of the area being cleaned. But I guess for the fee, it's about what I expected. Not happy, not un-happy just, so-so I guess. They were very prompt. And as I said they were very nice, I just would have liked to have my carpet cleaned a little more.
March 07, 2016 2
My carpets do not even look like they got cleaned. A very rushed job with no effort.
March 07, 2016 1
My carpet buckled and when I told the technician he just stated that the whole house buckled. He did not advise me to call the customer service department or that I had a warranty. So, I called a carpet installer and had him come out and perform a stretch service for me to get rid of the buckles left after the Sears Cleaning. The cost to me was $200 to have the carpet stretched. I am thoroughly dissatisfied with Sears Carpet Cleaning.
February 20, 2016 5
The carpet professional was timely and very professional
February 20, 2016 5
Anthony and Jacob were excellent. They helped me decide what needed to be done to clean the carpet in some not so great areas! I would definitely ask for them next time!
February 20, 2016 5
He did a very good job on my carpet.
February 20, 2016 4.5
The carpet is 9 years old had some stains some were removed and others are still there I understand that to a point but the hallway still has a long streak from the cleaning process and the living room the traffic area is still visibly stained over all the technicians were personable and professional I am not totally satisfied after it has dried
February 20, 2016 2.3
I received a phone call once the technicians were at the house and they suggested the carpets should be deodorize and we said fine but when we got there after they were gone it did not smell like it had been done. The closet in the upstairs bedroom had crayons on the flirt and had it been cleaned those crayons would have been picked up.the edge of stairs close to wall up to2nd floor did not look done.....Three hundred dollars was way too much for job dnoe
February 20, 2016 1
Carpet stains remained after cleaning. He forgot to clean one room and came back and dumped water on hard wood floor and we have to clean after him. He walked on the water with dirty shoes and left white marks on the hard wood floor at that time. Technician aware of the issue.
February 06, 2016 5
Very professional and meticulous in making sure problem areas of the carpet were given extra attention.
February 06, 2016 5
Mr. Moreno did an outstanding job on my carpet cleaning. He was very professional and I would highly recommend him. Thanks for the outstanding work!
February 06, 2016 5
I am extremely satisfied with the service provided today for my carpet cleaning from Nahum. He was very courteous and professional and I am very impressed. He got right to work explained everything to me and all my options. He's fast and a very hard worker. Very polite and I can't say enough good things about him and have already recommended his and your services to my friends. I am an extremely satisfied customer and will be calling soon to get my a/c ducts cleaned. Also would like to be emailed on any handy man services available. Great job Nahum and thank you.
February 06, 2016 5
After cleaning I could feel soap on the carpets. When I do the cleaning myself, I always use the machine to rinse.
February 06, 2016 5
George did an absolutely amazing job cleaning the carpets throughout our house the other day! He was able to remove some difficult and set-in stains which I had been unsuccessful in getting out on my own. George came to our home with Sears last year to clean the carpets, and he did such great work we asked for him back again this time, as well. We will definitely request him again next year for our annual carpet cleaning services. George is a professional carpet technician who we highly recommended.
February 06, 2016 5
Aaron was extremely professional and personable. His demeanor was exceptional. Great service and the carpets look fabulous!
February 06, 2016 4
The carpet cleaning was fine. However: The tech did a grout cleaning sample on the kitchen floor. When they left, I discovered a puddle of green cleaning liquid on the kitchen floor. Very, very slippery. I scrubbed the area twice, which did not remove all the slipperyness. I then used my floor steamer, again twice before the area was safe to walk on. Not a good experience!
February 06, 2016 2.8
The technicians were professional, this is not a review of them personally. After the carpet dried, the dirty areas just did not look any cleaner than before the service. Also, they did not use a tool that I have seen with past Sears cleanings that fluffed up high traffic areas prior to the cleaning portion, I imagine it is also to loosen ground in dirt. I was not expecting a miracle, as our carpet is 10 years old, but I did expect to see a difference as I have with past cleanings. The high traffic areas are still brown and flattened out. This is the 2nd time I am completing this survey.. I don't know if anyone got the first one because it was sent to my email twice.
January 19, 2016 5
The Technician has cleaned my carpets numerous times over several years. He does consistently high quality work and is always very courteous, knowledgeable, and helpful.
January 19, 2016 5
This was a service call to repair a wall that had been damaged by Sears Carpet Cleaning a few weeks ago. Jose P. did a fantastic job of repairing the wall and all is well. Thank you!
January 19, 2016 5
I thought the technicians did a fantastic job!! My carpets definitely needed alot of work and they made them look brand new! Super nice guys as well, I am extremely pleased with the service overall!
January 19, 2016 5
Very nice and professional service techs. Did excellent job on my carpet. Will definitely use you guys again.
January 19, 2016 4
The machine gave off a terrible smell. Smoke like smell! The workers were very respectful but a little careless with stay for its man getting on my hard wood flooring. Happy with my carpets thank you.
January 19, 2016 3.8
The carpet cleaning was excellent. However, the technicians walked in with their shoes and marked on my wood floor. It would have been courteous of them to either take off their shoes or wipe them.
January 19, 2016 3.8
It was a 4 area for $95 special and the Tech had some problems with his truck but seemed to hurry through the cleaning. Carpet was left quite wet so I used my Hoover steamvac to suck some more of it up. Only about 3 quarts for the 4 areas, but that water was quite dirty. He did a good job on the small stains we found and was professional, just rushed due to truck problems and more pending jobs waiting.
January 19, 2016 2.5
The carpets everywhere still have major stains. I thought it would be alot better than that! !!! And they were in and put in llabour an hour.
January 19, 2016 1
I paid 100 dls extra for an additional cleaning product and the technitioan explained that it will garanty the carpet will stay clean for a year. Well i leave with my wife and daugther only. In less than 2 months the carpet is dirty again. I called Sears and they told me i have to pay again for another service because is over 30 days. That is what is called a Terrible Service

Carpet Warranty Information

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