Carpet, Air Duct, Upholstery, and Tile Cleaning by Sears

Sears Keeps Your Carpet Cleaner Longer — Guaranteed

Sears two-step, hot water extraction process, and our specially formulated cleaning solutions and fiber rinse are unlike most other carpet & upholstery cleaners. With the steam cleaning process, warm/hot water is used to loosen dirt embedded deep in the carpet fibers then it is quickly extracted with powerful vacuum equipment. Our second step, the Fiber Rinse, insures that we have removed the most dirt and cleaning solution (residue) from your carpet so it will be soft, fresh and stay cleaner longer.

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Carpet, Upholstery, Hardwood, Tile, Air Duct and Dryer Vent Cleaning
179,314 4.6

Carpet, Upholstery, Hardwood, Tile, Air Duct and Dryer Vent Cleaning Reviews
179,314 ratings

See all verified customer reviews
May 23, 2016 5
The technicians were very professional and performed their job in a very satisfactory way.
May 23, 2016 5
All service were completed with very satisfied results.
May 23, 2016 5
The guys were great!
May 23, 2016 5
Very happy at this point with everything and the two people that were here were extremely polite and provided excellent customer service. Already have recommended your service.
May 23, 2016 5
your tech Tim is always very thorough..very satisfied with service provided.
May 23, 2016 5
Tim and his crew did a great job and respected my house. He even checked the ducts in my attic for me.
May 23, 2016 5
The technicians did a great job. They were professional and went above and beyond. The only negative I can see is once they left there were 5 or 6 large clumps of my dogs fur on and alongside my driveway. I didn't understand why the techs didn't pick that up. I was unsatisfied.
May 23, 2016 5
Awesome service! Educated me on indoor air quality. And maintenance Very important with a 5 year old. Time and team were great!
May 23, 2016 5
Very professional and courteous
May 23, 2016 5
price too high --bases upon sq footage--when no furniture is moved. SERVICE TECHS WERE GREAT!!!!!!!!!!!!!!!!!!!!!!1
May 23, 2016 5
Steve and Cody were courteous and professional. I would ask for them by name on the next service.
May 23, 2016 5
The technician was extremely polite and performed his work promptly.
May 23, 2016 5
I did not receive the promised call on Saturday telling me when the technicians would arrive. When I called this morning to check, I was told that the had left a voicemail. I suppose it is possible that there was some sort of glitch.... On the positive side, the technicians were very friendly and professional.
May 23, 2016 5
Alphonso was very professional. He introduced himself upon arrival. He took the time to answer any questions I had and he was very experienced in doing his job. Although I requested a noon appointment due to an engagement I had later that evening, he assured me that services would be completed in enough time to make my engagement. I would definitely request him again. Thanks
May 23, 2016 5
The guys were friendly and had great manners. They worked well together and were very efficient. They were also pleasant and fun to talk to. Keep up the good work!
May 23, 2016 5
The team knew there frabics using the correction solution for the material of the chair. Very professional.
May 23, 2016 5
Great job once again! Very good employees.
May 23, 2016 5
Great customer service which is always nice.
May 23, 2016 5
I HAD A LITTLE WATER DAMAGE FROM A LEAKY PIPE AFTER MY DUCT CLEANING , SEARS WAS QUICK TO COME OUT AND TAKE FULL RESPONSIBILITY , THIS IS A WONDERFUL COMPANY , EXCELLENT SERVICE , I WOULD HIGHLY RECOMMEND THEM .
May 23, 2016 5
Why was the survey already completed when I opened the form?
May 23, 2016 5
Zach and Anthony were very good at their job, I really appreciate their recommendations. Loved Anthony's terminologies!! :) Very good job! Thanks again!
May 23, 2016 5
Timely, efficient and thorough. Miguel did a great job. Highly recommend.
May 23, 2016 5
Hi !! Sorry I forgot the name of the technician that came out ,but I must say he was great very professional He answer all my questions with details ,I would hi recommend him thanks 😀
May 23, 2016 5
John was amazing. Super informative and kind. Not pushy at all with add on services. Top knotch team, I forget the other gentlemans name but he too was very helpful and polite.
May 23, 2016 5
This is the second time this technician completed my services. It was very nice to see him this time when I opened the door. He is very polite and its like he's not even there. The last time I did not have the pleasure of completing this survey but if I had I would have gave him all 5's
May 23, 2016 5
the guys that came were awesome and very helpful. went above and beyond.
May 23, 2016 5
Jesse was very professional. Great worker
May 23, 2016 5
Outstanding work. The technicians were very friendly and knowledgeable. I would highly recommend them.
May 23, 2016 5
The gentleman were courteous and professional
May 23, 2016 5
Very pleased with service, tech was very informative and walked me thru every step of the process
May 23, 2016 5
Jessie and Rich were professional, considerate men. They worked hard and did a great job.
May 23, 2016 5
Kyle was extremely knowledgeable! He did a great job..and we will definitely request him next time!
May 23, 2016 5
Technician was very knowledgeable
May 23, 2016 5
The technician was professional, polite and worked conscientiously.
May 23, 2016 5
quick and efficient
May 23, 2016 5
Jake and Max were great! They were very friendly, professional, on time, efficient and made everything easy. Thanks!
May 23, 2016 5
Technician explained other services available which was very good and I may need them in the near future. Very professional and knowledgeable technician.
May 23, 2016 4.8
Great job!
May 23, 2016 4.8
Met our expectations.
May 23, 2016 4.8
They were polite, courteous and knowledgeable. In a word, OUTSTANDING!
May 23, 2016 4.3
I booked my appointment online, and no one ever called to confirm or even let me know they received my info until 2 days before the scheduled cleaning. I was not made aware that they even had me on the schedule. Communication right away would have been nice
May 23, 2016 4
I was not prepared for the mess that would be left after. They tried their best to clean up after themselves but I honestly think they weren't provided what they needed to do so properly. I had to spend hours cleaning after they left. All the baseboards pictures on the walls, even tooth brushes and soap in the bathroom were covered in the black dust that came from the vents. It's an old house I'm renting and I'm sure the vents were bad and that could have been the reason. However a shop vac with a hose and no brush attachment doesn't come close to getting every off of the floor. I've had air ducts cleaned in previous houses and when they were finished there was nothing for me to clean.
May 23, 2016 4
There were a couple stains that did not come out, which I wasn't surporsed about as I figured they'd be tough; however, the technician's response was that he didn't have the proper equipment. It's disappointing that they didn't bring the necessary tools to at least be able to try. In addition, when I booked the appointment, I told the lady over the phone that I wanted the special that was advertised (3 rooms and a hall for $99); however when finsished we were charged more. I wasn't there, my niece was so I wasn't able to discuss it at the time.
May 23, 2016 4
Unless your order takers learn what to tell exactly what is going to be done ie. no stain removal, furniture not moved, as nice and competent your technicians are, I cannot recommend. I certainly did not expect my cost to go up $60 on the first service.
May 23, 2016 3.5
I requested that the person at the address (who was only there to let the cleaners in and out) was NOT allowed to make any decisions or add services without my permission. The cleaners added on a $72 deodorizer service that I did not approve.
May 23, 2016 3.3
I do not appreciate the technician asking a tenant for Scotch Guard addition to the cleaning and jack up the price of cleaning. Any question about extra charge or additions should come privately to me, not through tenant. I made the appointment. I'm paying you. So, there is nothing to discuss with tenant if they want Scotch Guard or not.
May 23, 2016 1.3
The Sears employee had a terrible attitude.
May 09, 2016 5
Damon and David were very kind and courteous. They were detailed and seem to enjoy making certain that I was very satisfied.
May 09, 2016 5
I was very happy with the professional concerns and care given. Thank you!
May 09, 2016 5
Great job!!! Friendly & courteous...arrived within window time and called 15 min before arriving.
May 09, 2016 5
Simitri did a awesome job. I would also like to request him for my next home visit.
May 09, 2016 5
These guys were the "dream team" :)
May 09, 2016 5
Brian is worth his weight in gold! Sears has always been a symbol of excellence and glad to see it's legacy is still impeccably maintained!
May 09, 2016 5
The tech is a great guy--very courteous and professional. I've already recommended sears for this service.
May 09, 2016 5
It was great to receive a call prior to the Tech arriving and not have to wait all day. Cleaning was done quickly and thoroughly.
May 09, 2016 5
Dion & Mark were very proficient and did a wonderful job. I am pleased.
May 09, 2016 5
Scott was very courteous, detailed, and did a great job! Excellent service technician!
May 09, 2016 5
Great job
May 09, 2016 5
No comment at this time.
May 09, 2016 5
My tech. was outstanding. Thank you for having such good people in your company. Amanda in the office was also very helpful and extremely nice.... Marcia Mills
May 09, 2016 5
Carol was very nice and did a great job. I would recommend her to others.
May 09, 2016 5
Very good, and really nice. Great customer service !
May 09, 2016 5
Mr. Whorley was very polite and professional. He did a great job !
May 09, 2016 5
I am very happy with the work that was done. My only comment would be that when he called before he came to my house, I wasn't near the phone and it might've been good if he left a message saying he was on his way. But, I'm very happy with the fact that maybe I was first on the time frame list. So often, I'm last. It was great!
May 09, 2016 5
The crew that came did a very good job.
May 09, 2016 5
The tech's were very friendly and professional. Great service!
May 09, 2016 5
Pay the tech more,you find worker of that quality any more
May 09, 2016 5
Will always request Raymond in the future. Excellent service!
May 09, 2016 5
The technican was extremely personable and knowledgeable. Great job!!!
May 09, 2016 5
The 2 men who came to our home were wonderful. They got 4 birds and a nest out of our vent and promised to come back this week to put a wire cage on the outside of the vent so it won't happen again. I paid them in advance for this service and trust they will be back to finish the job. They were very nice and good at their job. I would recommend this service to anyone.
May 09, 2016 4.8
William Hobbs was very efficent and we were very pleased with his service. We give him a 10. Thank you
May 09, 2016 4.8
very pleasant man, Mike, and did a great job!
May 09, 2016 4.5
I would have preferred to know the extra costs for things like enzymatic cleaner before the techs came to the house. I felt these costs were sort of the definition of "hidden costs," likely because of the set up of the online scheduling and the estimate it provides. Also, I think it would be very helpful for customers with pets to include the fact that the doors to the home will be propped open, allowing the customer to lock up pets before the techs arrive. The technicians who came to my house were very professional and polite. I was very satisfied with their work and attitudes! Wonderful employees.
May 09, 2016 4.3
floor was left wet, wife complained.
May 09, 2016 4.3
I would have liked a little more vacuuming up as they went. As I also said on phone, I wish the cleaning os coils had been pointed out ahead of time. And quite frankly I do not like the practice of Sears to -advertise and charge $149 for 10 vents then $18 for each additional. More vents should be less. I had in mind the service would be a lot less because I didn't take the time to do the math. Just had $149 in mind.
May 09, 2016 4
Don't bri g in equipment that has dirty residue from another job into someone else's home.
May 09, 2016 4
Technician had damage our power supply & due to this, our washing machine & microwave oven are damaged. Technician promised to send other technician to resolve the issue - Nobody has turned up so far - Our equipment are not working. Please send some one ASAP.
May 09, 2016 3.8
More accurate cost for the job. When the tech. Arrived he said it was going to be $80.00 more then I was quoted so there were 2 rooms I did not get cleaned.
May 09, 2016 3.8
I was disappointed that the service did not include cleaning the dryer itself. Other services include the dryer cleaning but Sears does not. Your Tech. explained that someone could come out to clean the inside of the dryer for additional cost. Had I known that, I would have used another company.
May 09, 2016 3.5
Technicians should be encouraged to wear clean, neat attire, at least to the extent that the work they perform allows
May 09, 2016 3.3
I CALL THIS MORNING BECAUSE I NOTICE THERE IS TO MUCH DETERGENT LEFT OVER THE FIVERS.THEREFORE THE FIVER HAD FELT THE NEED TO DO A COMPLETE RINSE THRU-OUT ,SPECIALLY THE STEPS
May 09, 2016 3
We had a significant layer of dust throughout the house, we spent the rest of the weekend cleaning and vacuuming everything in the house. One reason I chose Sears, which is much more expensive than other local vendors, was that the website emphasized how this would would not happen. Also, the technicians tried to more than double my bill, pressuring me that all kinds of other work needed to be done, which the person who took my order did not explain to me.
May 09, 2016 2.5
Kari, took my order days before the service. When I called the day of service to find out if they were lost , she didn't care. She told me to call back on Monday; there wasn't a manager there on that day and she had no way of contacting the service people. She said she had no record of our appointment. I was furious. I had an appointment to keep later that day and all my furniture was on tables, counter tops, beds, etc. I googled another number; spoke with another person, gave him my confirmation #; someone was there between 11:30-12:00. ( The appointment was set between 9:00-9:30 am. ). I'm happy I didn't refer one of My customers to Sears. This was embarrassing. It ruined my Mother's Day weekend!
May 09, 2016 2
Technician came to resolve the issue & returned back without solving anything. Please send someone ASAP.
May 09, 2016 2
when I call I gave my daughters name they put it in my sons name I called the day they were to come and gave them my daughter name also her telephone number and they put the wrong number also they had the wrong address and I had to correct it also the bill given me was added wrong over charged two dollars why so many errors you an send me the 10 percent discount. thank you
May 09, 2016 1
Broke my fan ..
April 22, 2016 5
Did excellent job. Explained the whole process well. Gave great recommendation !
April 22, 2016 5
The guys did a great job!!!
April 22, 2016 5
Darrow and Sam took time to educate me regarding their cleaning process and after care. They were friendly, informative, and took care in all they did. I would not hesitate recommending them to anyone.
April 22, 2016 5
The representatives worked in a very professional, courteous and timely manner.
April 22, 2016 5
I have use the surface several times before and I'm always completely satisfied. I recommend it to my friends
April 22, 2016 5
Great job Mr Carter and his crew worked much harder then the previous team
April 22, 2016 5
When one is speaking to a customer service person, they need to tell you up front, if there are additional charges if one wants to have rugs cleaned too. I was looking forward to having them done. So please let them explain this on the phone with the next person that calls in. Thank you. Jeanette
April 22, 2016 5
Michael Carter was very thorough ! He was on time , polite and super great guy !
April 22, 2016 5
Chairs look great. Very happy with the service.
April 22, 2016 5
He was very informative, and right on time, very professional.
April 22, 2016 5
Please send out Daniel M and Warren for my future services.
April 22, 2016 5
Tech explained everything. Very satisfied.
April 22, 2016 5
These guys were speedy and professional Although there was lint all over them, they were always smiling :) GREAT JOB GUYS! Thanks!
April 22, 2016 5
Nope, if it ain't broken don't fix it!!! Carlos and Ben did an amazing job. They were very professional and I appreciated how efficient they are. Great job guys thanks again

Additional Cleaning Tips & Resources from the Sears Clean Blog

Spring Clean

Spring Cleaning Tips
- Part 1

Air Duct Cleaning

What's Lurking in Your Home's Air Duct System


Deep Down Cleaning

The Difference Between Interim & Deep Down Carpet Cleaning

Carpet & Rug Institute

Carpet & Rug Institute - Carpet Cleaning Seal of Approval Program


Keep Your Carpet Cleaner Longer

Sears Keeps Your Carpet Cleaner Longer - Guaranteed

Tile & Grout

Dingy, Dirty Tile & Grout


Schedule Service Online

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Sears Cleaning Videos

Carpet Cleaning Video Demo
Carpet Cleaning

Spring Cleaning Tips - Part 1

Spring cleaning season is upon us. The days are getting longer and all of the sunlight pouring into your house is showing off all of your winter grime. Spring Cleaning can be a daunting task and you may be putting it off as long as you can, but pretty soon, you are going to buckle under the pressure. When you do, make sure you take along Sears Carpet & Air Duct Cleaning’s Spring Cleaning Tips.

  1. The first thing you will want to do is call Sears Carpet & Upholstery Cleaning and set up your carpet & upholstery cleaning appointment. Set your carpet & upholstery cleaning appointment for your target “Spring Cleaning” completion date. This will keep you motivated to stay on schedule. You want to have all of your other cleaning done before the Sears cleaning crew arrives.

  2. Determine how you would like to handle your cleaning schedule. One method is to identify how much time you have to spend on the project and divide that by the number of areas you must conquer in that time. In example if you have 8 hours and 7 areas, that is 480 minutes divided by 7, that gives you about an hour in each area. We have broken this down into different rooms so you can mark your calendar to do one section of the list below each week.

  3. Collect all of your home cleaning supplies and place together in a tote. Include – gloves, furniture polish, glass cleaner, multi-purpose cleaner, bath cleaner, toilet bowl cleaner, paper/regular towels, and newspaper. Whether you choose to do all at once or break into segments, we will save the vacuum for last so you will not need to carry that around.

  4. Label a box for donation and place in an accessible area.

Now you are ready to get started.

Bedrooms
  • Do a quick pick-up and make sure that everything is in its place. (This will avoid distractions while deep-cleaning.) Identify any items that are no longer used that should be placed in donation or thrown away.

  • Remove bed linens from the bed

  • Remove curtains, table covers, laundry and place inside of bed linens set outside of the bedroom door or take them to the laundry room. Replace with freshly washed linens. (Quick Tip – If you have washable curtains, simply wash, shake, and re-hang damp. This will give your room a fresh aroma and avoid additional drying time in the clothes dryer. Depending on the fabric, there shouldn’t be any wrinkles but if there are you can always take them down another day and iron.)

  • Dust all light fixtures and replace any missing light bulbs

  • Polish furniture – Make sure to include, picture frames, ornaments, etc.

  • Clean Glass- Clean all glass surfaces next don’t forget mirrors, picture glass, decorations, table tops, and windows. (Quick Tip – Many believe that using newspaper instead of paper towels when cleaning glass gives a streak and lint free finish.)

  • Use your multi-purpose cleaner and a towel to wipe down any remaining surfaces – light switches, door knobs, electrical plates, dusty walls, baseboards, etc.

  • Empty waste basket and make sure all cleaning supplies are placed back into your tote.

(Repeat for each of the bedrooms in your home)

Vacuum
  • Make sure that your vacuum is ready to go – check bag or canister and empty if needed.

  • Work your way through each area. Use attachments to clean cob webs from ceilings/walls, cold air returns, baseboards, stair steps, hard to reach crevices, cloth lamp shades, upholstered furniture, etc.

  • Take the extra time to move any furniture that may have dust and debris collecting beneath it such as tables, chairs, couches, etc.

We know that spring cleaning can be exhausting. Hopefully, Sears Spring Cleaning tips will help you face the challenge. Check back each week for more Spring Cleaning tips from Sears. We will cover all the rooms in your house one week at a time. Sears Carpet, Upholstery, and Air Duct Cleaning experts look forward to providing the following services to help with your spring cleaning - carpet, upholstery, tile & grout, hardwood floors, clothes dryer vent, and air duct cleaning. Call today to schedule an appointment that is convenient for you.

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Dingy, Dirty Tile & Grout

There is something about an older home that emits charm and warmth. Perhaps it is the thick woodwork or the many other handcrafted details. Unfortunately, years of built up dirt and debris from previous owners may not be so charming. One area where this is particularly noticeable is tiled floors. Often it isn’t even the tile, even if the color or texture of the tile is outdated. Usually it is the porous grout that runs between the tiles, ever-collecting dirt, grease, and grime. If you look closely, you will see that these porous joints resemble mortar joints in between brick. This material has many nooks and crevasses where dirt collects. It could be from years of basic traffic, poor cleaning habits, or wrong cleaning methods. Standard tile cleaning methods only move dirty water around on your floors, pushing more dirt and grime deeper into the grout pores. Sears professional Tile & Grout Cleaning technicians use high powered tile and grout cleaning brushes and vacuums that quickly extract the dirty water from your tile and grout. Leaving your floors as clean as possible.

However, depending on how long the floors have gone unmaintained, the grout may be stained and a regular grout cleaning may not be enough. If you want to give your tile floors a whole new look, don’t stop with Sears professional Tile & Grout Cleaning, ask your Sears Technician about our Grout re-coloring service. Grout re-coloring hides stubborn & deeply embedded stains to give your grout a beautiful new, clean, look. In addition, grout re-coloring seals the grout pores for easier, more effective, home cleaning. Choose from our wide selection of grout color seal options to get a grout color seal option that is best for your tile and décor. Grout re-coloring can give your tile and room a whole new look without the costly expense of replacing your tile. Besides, chances are, the tile isn’t even the problem. Call Sears Tile & Grout cleaning and re-coloring professionals to learn more about giving your tiled floors a makeover you can’t even imagine.

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The Difference Between Interim & Deep Down Carpet Cleaning —
What You Need To Know

The long lasting beauty of your carpet depends in most part on your carpet cleaning methods. There are two phases of carpet cleaning –Interim carpet cleaning and deep down carpet cleaning.

Interim carpet cleaning consists of thoroughly vacuuming the carpet at least once a week-especially in high traffic areas. And spot cleaning the carpet as soon as possible after a spill occurs. It is best to use a clean white cloth along with a residential carpet spot removal product such as Sears Professional Spot Remover.

Deep down carpet cleaning means using a professional carpet cleaning company like Sears Carpet & Upholstery Cleaning to remove the embedded dirt and grime that accumulates with traffic over time. Most carpet manufacturers recommend the hot water extraction (steam Cleaning) method of carpet cleaning be used at least once every 12 to 24 months. Hot water extraction or Steam carpet cleaning may also be required by the carpet manufacturers to maintain the carpet warranty.

The carpet and Rug Institute (CRI) has a Seal of Approval program which identifies carpet cleaning products, processes and companies that remove the most amount of dirt from carpet. Sears Carpet & Upholstery Cleaning has earned the Platinum Seal of Approval which is the highest possible CRI rating.

Sears Carpet & Upholstery Cleaning not only uses the hot water extraction, or steam cleaning, carpet cleaning process but also performs a second step. Using a PH balancing rinse to leave the carpet soft to the touch and helping it to stay cleaner longer (that’s because there is no residue left in the carpet to attract dirt).

So, proper interim carpet cleaning coupled with a periodic professional carpet cleaning from Sears Carpet & Upholstery Cleaning can prolong the life and beauty of your carpeting.

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Sears Keeps Your Carpet Cleaner Longer — Guaranteed

When choosing your Carpet Cleaning & Upholstery Cleaning provider we know you have lots of things to consider. Typically, our carpet & upholstery cleaning customers are seeking convenient appointments, professional technicians, and getting the best results attainable. And the Sears Blue Crew is happy to deliver!

But how do you know you are getting the best results? What sets Sears Carpet & Upholstery Cleaning methods apart from the rest? Sears two-step, hot water extraction process, and our specially formulated cleaning solutions and fiber rinse are unlike most other carpet & upholstery cleaners. Some other carpet and upholstery cleaning companies offer carpet shampooing, dry cleaning, or carbonated/ "bonnet cleaning", methods. These methods have proven to leave behind dirt, dander, and even cleaning shampoo residue. When cleaning shampoo residue is left behind, it can act as a magnet to dirt and your carpet & upholstery can get dirty faster. Additionally, these methods have been recognized as more of a "topical" cleaning as they are only able to temporarily remove dirt from the carpet and upholstery surface. They are not considered "deep-cleaning" methods.

Like Sears, most carpet cleaning & upholstery cleaning companies today perform a warm/hot water extraction process or "steam cleaning" process. With the steam cleaning process, warm/hot water is used to loosen dirt embedded deep in the carpet fibers then it is quickly extracted with powerful vacuum equipment. Typically the dirt is then run through hoses out of the house to the truck mounted cleaning unit. Sears Carpet & Upholstery cleaning takes this cleaning process to the next level by adding a separate pH balance fiber rinse. Our second step, the Fiber Rinse, ensures that we have removed the most dirt and cleaning solution (residue) from your carpet so it will be soft, fresh and stay cleaner longer. Our carpet cleaning process is not only the process recommended by America’s largest carpet manufacturer, but the Sears 2-step deep cleaning process was also tested by the Carpet & Rug Institute and awarded the Platinum Seal of Approval for removing the most dirt from carpet. The Platinum Seal is the highest possible level of achievement. Below you will find an excerpt from The Carpet & Rug Institute that describes the stringent requirements to be awarded with the Platinum Seal of Approval.

Testing Criteria
  • Soil removal – CRI uses NASA-enhanced x-ray fluorescence technology to measure the precise amount of soil removed from the carpet, and soil removal efficiency is rated on four levels. Extractors that exceed average soil removal levels receive a Bronze Seal rating. Those achieving higher levels of soil removal receive a Silver or Gold rating. Extractors that remove the highest level of soil earn the CRI Platinum Seal of Approval.

  • Water removal – The extractor or system must remove most of the moisture resulting from a wet cleaning process. Dirty water that remains in the carpet could be a source of fungal growth and could prolong the drying process.

  • Fiber surface retention – The product must not harm the carpet pile.

If a system is being tested, additional test criteria are included and mirror those from the Cleaning Solutions protocol. These include:

  • Rate of resoiling – This ensures that the product does not attract dirt to the cleaned areas faster than the rest of the carpet.

  • pH – A more neutral pH ensures that carpet dyes and fibers are not adversely affected.

  • Optical brighteners – None is allowed, as optical brighteners can leave some patches of carpet lighter than the rest.

  • Colorfastness – Products must not be so aggressive that they cause a color change in the carpet.

Source – www.carpet-rug.org

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You’d Be Surprised What’s Lurking In Your Home’s Air Duct System

According to the National Air Duct Cleaner’s Association (NADCA), a typical six-room home creates over 40 pounds of dust annually through everyday living. In addition, the typical family generates a great deal of contaminants and air pollutants such as dander, dirt and chemicals. These contaminants are pulled into the HVAC system and re-circulated 50 to 70 times per day on average. Over time, this re-circulation can cause a build-up of contaminants in the air duct work.

There are a few things that the EPA recommends you do to keep your air duct system clean and free of contaminants:

  • Use a highest efficiency air filter

  • Change filters regularly

  • If your filters become clogged, change them more frequently

  • Be sure you do not have any missing filters and that air cannot bypass filters through gaps around the filter holder

  • Have your air coils and drained pans cleaned

  • During construction or renovation work that produces dust in your home, seal off supply and return registers and do not operate the heating and cooling system until after cleaning up the dust

  • Remove dust and vacuum your home regularly. (Use a high efficiency vacuum (HEPA) cleaner or the highest efficiency filter bags your vacuum cleaner can take. Vacuuming can increase the amount of dust in the air during and after vacuuming as well as in your ducts)

  • If your heating system includes in-duct humidification equipment, be sure to operate and maintain the humidifier strictly as recommended by the manufacturer

Your home would be a candidate for Sears Air Duct Cleaning if:

  • You can visibly see built up dirt, dust or dander in your ducts or have never had them cleaned

  • a build-up of dirt at the registers

  • particulates / dust blowing out of your vents

  • unusual odors

  • a unit that runs longer than it used to

  • a coil that ices up

  • pets

  • smoking in the home

  • family members that suffer from indoor allergies

  • recently remodeled your home

Sears Indoor Air Quality & Air Duct Cleaning professionals are trained to thoroughly and correctly perform air duct cleaning as per the NADCA guidelines. Sears Air Duct Cleaning professionals will not clean partial systems. The EPA warns consumers not to hire air duct cleaning professionals who only partially clean the system. Air Duct Cleaning of only part of the system could result in the loss of the benefit of air duct cleaning as dust, debris, and dirt that is left behind will continue to circulate and re-contaminate your home’s air ducts. Sears Indoor Air Quality Specialists also offer HVAC system filters. Ask the Sears Air Duct Cleaning technician about our filter replacement program where you get several filters and an email reminder when it is time to change or clean your air filter. We also offer air cleaners, and air purification products, to help improve the indoor air quality in your home. Ask your Sears Indoor Air Quality Specialists what products would best fit your needs and the needs of your home or visit Sears Air Duct Cleaning to read more or view air duct cleaning pictures and videos.

Sources: EPA.gov, NADCA

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Carpet & Rug Institute — Carpet Cleaning Seal of Approval Program

The Carpet & Rug Institute (CRI) is a not for profit trade association that represents the manufacturers of over 95% of the carpet made in the United States.

The CRI realizes that proper carpet cleaning is an integral factor in how long a carpet lasts and how well consumers enjoy their carpet. So, the CRI decided to scientifically test carpet cleaning products and carpet cleaning processes and then to rate them on how much dirt was removed from the carpet. In essence, this rating system helps consumers understand which products and processes clean carpet the best.

Their testing and rating system is called the CRI Seal of Approval Program. While some carpet cleaning products/processes do not pass, there are four (4) levels of approval based upon the percent of soil removed from carpeting:

  • 90% to 100% Removal = SOA Platinum

  • 80% to 89% Removal   = SOA Gold

  • 70% to 79% Removal   = SOA Sliver

  • 55% to 69% Removal   = SOA Bronze

Sears Carpet and Upholstery Cleaning was one of the first companies to receive the Platinum Seal of Approval for a deep-cleaning system. The carpet cleaning "system" is the combination of the carpet cleaning machine and a particular carpet cleaning solution, following a set procedure.

There are stringent cleaning standards that must be met in the following categories to receive the Seal of Approval awards:

  • Soil removal

  • Water removal

  • Texture retention

Other rating criteria that must be met are:

  • Rate of re-soiling (How quickly carpet becomes dirty again)

  • pH balancing (Neutralization of carpet after cleaning)

  • No optical brighteners (additives to detergent that make carpets "appear" clean)

  • Color fastness (Does not alter color of carpet or fabric)

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