Sears Carpet Cleaning & Air Duct Cleaning of San Diego CA

Very courteous and professional.

Your technician was extremely efficient.

Great job ??

Danny did a great job! My main concern was all the additional costs. I was quoted $150 but when I added pet enzymes and protection my bill was $100 more than the quote. I think it's better practice to discuss these potential fees when a customer is placing the order.

The techs were very professional and represented Sears well

more work on drying time.

Team was professional and efficient with their time ...extremely satisfied

Vanessa the service rep was very nice and professional. Service was good, price was reasonable compared with other brand name companies. I would use Sears again and again.

The guys were great. Very professional & corteous.

Jonathan and Benny from San Diego Sears did an outstanding job. Please mention to them how much I value their hard work and dedication.

It was helpful that they told me I was not using The best method to clean spots. Very efficient and professional

Danny was our technician and he was awesome! He explained everything and offered me additional services and was very polite when I declined them.

Jose was very polite, personable, and professional.

I did not like the up selling of extra stuff. I am sure that is part of how you make money after people call for the deal but it was oppressive.

I think they tried to get the smell out,but it's still a slight smell to it. I want to give the chemicals some time to work but it still smells a bit

Guys were great and professional!

Danny was very professional and did a great job!

Professional, detailed, courteous, thorough, polite, hard working.

Juan Padilla provided superior service. He will be asked to return for our next cleaning. Many thanks, Juan!

Juan was great

thank you

I had two homes that I was cleaning so we met three technicians all three were thoughtful as well as knowledgeable.

Both cleaners were extemely respectful, knowledgeable and friendly. It was a pleasure to have them work in my home

One of the technician Benny was outstanding. VERY professional, personable. We think he should be in management.

They were willing to accommodate me. I had some special requests.

Josh and Andre were professional and very courteous.

The two technicians, Andre and Josh, were very professional, came on time, went right to work and were finished in little over an hour. I definitely will recommend your service.

I was happy with the professionalism of the workers.

Friendly, polite and speedy workers!

Bernardo was very knowledgeable and did a great job cleaning my white sofa... looks brand new. It's work like this that keeps me coming back to Sears!

The two man crew was polite, professional and courteous.

The team of Alex & Josh were friendly, professional and speedy. They made me very comfortable and answered all my questions. I give them 2 thumbs up!

Danny and Josh provided outstanding service. Very thorough and polite! Thank you!

Outstanding job.

Good job, great price

Thanks dudes ???? Great customer service Danny & Josh! :)

Very satidfied

Yes. Give a better estimate. Don't give a good price to get the technician out and then say it's just and estiimate. I ended up paying 100.00 dollars more and I was on a tight budget.

Workers were clean and very professional. I will definitely recommend them to friends and family.

This was for sure the very best ever, I've already gave your number to 3 people that you

Technicians did a GREAT job......courteous and knowledgeable. I will use Sears again.

Danny Villarre was our technician he was very professional and personal informed us every thing he was doing he was great thank you would use him again next time.

Danny and Andre where great and explained everything of what our options where. They where very quick and effecient.

It was an overall superb job...

You guys rock and my technicians were incredible.

They were very professional and I would recommend the services to my friends and family! Have a nice day????

Terrific job. Floor looks great. Thank you!

The experience was above expectation.

Juan was polite and courteous, on task

In fact, after a few other projects that will be done in my home, I will calling you again to clean some area rugs

Technicians were very professional. They did a great job and answered all my questions.

Alex and Eric were a great, professional, cleaning team! I appreciate how thorough they were while cleaning and removing stains. All of the items that received service look and smell clean.

Danny V is great I will always request him

The technicians were awesome, very thorough and explained everything completely. They were very respectful and efficient. Thank you.

Jvonn and Andre did a great job !

The only thing that was unsatisfactory was that I scheduled an afternoon appointment. I received a call 2 days before stating that the techs would be here sometime between 1-4 but on the day of the cleaning I received a courtesy call stating that the techs would be here in 15 minutes. This was 10:30 am. I was not home at the time and had to rush home.

The lead gentleman represented your company very well. Very professional, pleasant and great communicator.

Chris and Josh were very professional........explained what they were going to do and why .........great service

The crew was great. They did a great job and friendly. Thanks again!

Great services, went over and beyond to take care of our home needs. Had heavy stains but we're still no match for the amazing blue crew services men jasper and Javier

Andre T. was very good, called ahead and arrived when promised. Very satisfied with the service.

Our Technician did a great job!

Guys were great.

Keep up the good work!

They were awesome enough to wait 20mins til I got home

Good job done well.

Well spoken two young guys. Gave detailed and honest feedbacks.

Jay asked the right questions to do a perfect job. thank you

we were very pleased and satisfied with the performance of both of the technicians

I would have one of the techs come back, but the other one, no to pushy. I still have an area in my hallway that stands out. This doesn't mean I won't use you again, if you look at my record I've been with you for several years.

The 2 guys were extremely professional & courteous! I appreciated that they did such an amazing job!

Ivonn and Hans did an great job. On time, very professional. Would have them back anytime.

Our living room, dining room, and hall areas are very, very small, so I was hoping that the technicians would also clean a small area of the bedrooms. But they didn't, and because of that I feel that we were a little bit cheated. Other than that, the service was great.

The two service men were outstanding, and fast is servicing my home.

The work was great, but the dry time was quite long.

Danny and Josh did good.

Ja Vann and Justin were outstanding! Very helpful! Very kind! Explained very well I purchased additional products due to their knowledge, Thank you again!

Great service. Really nice guys.

he service rep, Andre, went out of his way to ensure that I was satisfied with the job. I think I received an exceptional value for the services rendered. I'd be happy to call you all again if there were to be a repeat performance of this experience.

Carlos Valdez and Andre Taylor were professional and gave me good advice on a treatment plan. Also, they were able to save me some money.

The technician, Raul, did a great job. He was courteous and timely. He also explained the process before starting and answered all questions.

Alex was very informative and helpful explaining the process. Safety concern was addressed. Enrique kept us informed on when the job would be completed. Both were very nice. Their attention to detail in ensuring the floors were clean was much appreciated, thank you.

I can see no way to improve on the job done by Bernardo and his partner. The valances look beautiful and as large and long as they were the task was handled professionally and complete. We are extremely satisfied.

Great job on my tile. It looks brand new.

Javonn and Alex we wonderful, efficient, professional and Top Notch with customer service.

Your technicians are always very polite and very careful. As usual I was extremely pleased with your service.

The men u sent out were true professionals!

Danny & Carlos were both friendly and efficient in getting the job done.

Bernardo and his partner are outstanding, Everything was done in great time and fulfilled everything we had hoped for. Very professional and personable guys, we enjoyed having them here and if needed in the future we will request them if possible.

Sears did an outstanding job, definitely using them again & again

Did not receive a call the night before so I would have a window of time. I was just lucky they showed up at 8:00am

Good job done well. Pleasant and professional.

Bernardo is amazing. Very efficient, professional and pleasant. Eric was great too! I really appreciated the advice and care they took to my furniture. I will definitely call again for services if needed.

Danny and Josh were awesome clean and professional. Casey was polite and helpful on the phone.

The technicians were very professional

Blue crew was very quick and professional. We paid for extra traffic area cleaning and it was very dirty with 10 years of ground in dirt, is OK but maybe could be better.

very happy with service

Great Service! Office staff also very easy to work with.

Ive used sears in the past but today's service was just extraordinary. Danny has great customer service I'm very satisfied with sears.

Yes still waiting for my receipt . Please send to my email thanks Gary

These two guys did a great job!

The service men were very professional and I appreciate the advice they gave me.

they were great

The technicians who made the service were really helpful and also made valuable suggestions to address the issue better.

Both technicians were polite and professional. Great job!

Very courteous service, prompt, on time, I am very satisfied with their work. Mira Jolma

The technicians were very courteous!

The guys that came to my house were great. Very knowledgeable & professional. I would request them for all future cleanings.

Alex and Jvonn were very professional, thorough and friendly. They maintained a calm and friendly demeanor even when there was an issue with the amount of power needed to complete the cleaning. I would recommended them to friends.

Great transaction. The workers were on time, pleasant, very knowledgeable and welcome back anytime to work on our home. From the time we ordered the service to the completion of the job everything was handled professionally and with courtesy.

They were great, courteous and quick.

The technicians were on time and very pleasant and work efficiently.

Will likely use Sears again for similar services.

your guys were approachable, friendly and informative

Very satisfied

Jonathan was so nice and explained everything so well. He did a fabulous job and I am so happy.

It was explained the filters we ordered would take 5-7 business days to be delivered. It took over two weeks before we received them...

Technicians were knowledgeable, informative, and efficient.

Jonathan and Joe were very helpful and informative on the process. They were very polite and professional. They called before they arrived and explained what was needed. They were very attentive to keeping the area working on clean.

I actually thought that Sears were cleaning ALL the ducts in the condo for $168.00, but only did the one from the dryer

very satisfy with technician, very knowledgeable.

Very clean guys

The techs inform me in what I need to get done they did and awesome job

These two men were outstanding

Thank you so much for sending such a good expert to take care of the air ducts. Allan Griengo was amazing.

Great service

I had a 1-4 pm arrival window, but the crew didn't arrive until 4:30 pm, and their office did not call me to say they were on the way.

The technicians were both fantastic! They were friendly and efficient. They explained everything they were going to do and ensured I understood.

Great job

Great job by great people. Thank you!

It made me very nervous that the service personnel could not come on the day I had scheduled, due to my work schedule and the need to have it done in a short amount of time. Maybe you need more service personnel out on the runs?

The tech. Was very professional, knowledgable, courteous.

Nice guys!

good team - very professional

Geraldo and Ryan were great!

These guys really knew what they were what doing. We appreciate the job they did and we'll probably be calling into the future.

Great job, great price, very happy

Very happy with the service we got and look forward to using Sears more in the future because of the great service we received.

The 2 service technicians that came out and cleaned out air ducts were extremely helpful and friendly, and answered all my questions. The called and asked if they could come an hour and a half early, which was also a bonus. We'll definitely use them again, and recommend to others. Our house smells cleaner and fresher!

Technician, Gerardo Corona was awesome! He really took care of our home as his. I appreciate your fantastic service!

My dryer has a 3 inch diameter and the technicians gave me tips on what options I had. Friendly and stressful process.

It was perfect, thank you!

The team of Gerardo and Alan is exceptional. They were a key reason why I chose Sears.

The two guys were real respectfull and new they work really well, they perform they service and explain to me what they were going to do and how, they clean after them-self and explain to me what to do so I know when I will need to get the service done next time.

Service Tech did a very nice job.

Great service very satisfied

Our technicians were great and complete experts and taught us a lot about our house and annual maintenance that we should keep up on. we were very impressed with them!

Thank you. this job was done professionally and smoothly.

Gerrado could not have been more professional, more courteous or more thorough with his work. I will always ask for him in the future.

Gerardo and Joseph were extremely professional and knowledgeable. We appreciated their suggested services and valued their opinions. They arrived on time and finished in in what we felt was an appropriate time.

The technicians were helpful, courteous, and timely.

The technicians were timely, courteous, friendly, and exceptionally helpful.

Hidalgo (I think that was his name) was very helpful, friendly and knowledgeable. The second person (I didn't catch his name), was nice too but left with the vacuum before they could vacuum up; not that there was a lot to clean up. Thanks

OMmG. Where do I start? The guys were great. They helped me get a great value by working with office supervisor to get things within my price range. Very pleasant and took time to answer questions and educate me on how to perform maintenance better. Great customer service skills and quite expert in how they completed the job. Thank you for a great experience.

The Technicians were VERY knowledgeable. I appreciated all the tips and tricks to keep our vents clean and the recemmend maintentance.

I was very happy with the technicians. They were on time, friendly, helpful and very knowledgable. I learned alot about how to prevent dust in my house. They were very generous with offering tips. I think Sears should give them both raises!

Great guys! Great Service. Send Curtis and Ken back to me next time.

Both technicians were friendly and professional. I would want them back to service my Air Ducts in the future.

Eric and Allan were great.

I can't think of anything to add , I would request this team again, Eric was very helpfull wih information on the other cleaning services offered by Sears, I do plan to use Sears again.

Eric and Allan were very professional, polite and positive...

Eric Hall really took the extra time to answer questions and show me how to install the air filter. Very pleased with the service that Eric provided. Tracy Hsu

I was supposed to have a 10am to 1pm window. They did not arrive until 2:30pm. They were north of Escondido and had a difficult house scheduled that took a long time. Whoever makes the schedule should not put an hours drive time between appointments. This was not the technicians fault and they did a great job. Not sure if I can trust the scheduling system. It really though off my whoe day as I was ready at 10am in the morning and they did not arrive until 2:30pm.

Geraldo and Alan were very professional from start to finish.

I marked question 4 - 6 one mak to the left because I have nothing to compare them to ...only.

the guys were great. Only I didn't receive the call they were coming? Almost missed them. I am still waiting for a call for 1 ducting repair from Eric.

They did a complete and thorough job of cleaning all the vents, and were both professional and pleasant.

Very good service!

Technicians were courteous and professional. We would recommend Sears service department.

good job. good workers

They were on time and did a great job.

Great service in timly basis

I appreciated the work done and would use this service again.

Very good job...........Thank you.

Very efficient and good workers......

Eric & Kurtis were outstanding! Polite and professional and thorough. They explained the entire process, answered any questions we had, and were relatively quick and efficient. I was very happy with the service and would use Sears again. Thank you.

Both were very professional and did a great job of cleaning the air ducts.

Very professional. I am very pleased.