Carpet Cleaning by Sears

Carpet Cleaning by Sears

Carpet Cleaning Quick Facts

  • Every day 500+ households choose Sears for Carpet Cleaning.
  • Professional, trained, background-checked technicians
  • Convenient appointments
  • 2-Step deep clean process removes dirt attracting residue to keep your carpet clean longer.
  • We do not use damaging optical brighteners
  • No hidden pricing
  • Carpet Protectors & Carpet Deodorizers Available

The Sears Two-Step Carpet Cleaning Process

Carpet Cleaning Video Demo
Carpet Cleaning
As a homeowner, you want your carpet to look, feel, and smell fresh. Sears Clean technicians know how you feel, and they are experts at cleaning dirty, matted carpet—leaving them clean, soft, and virtually odor-free.

Allergens, dust mites, dirt, and pet dander build up in carpets over time, leaving them grimy and discolored. Our two-step, professionally-recognized carpet cleaning system can extract dirt, remove stains, eliminate odors, and restore color, leaving your carpet looking and feeling fresh. Our process relies on powerful, industry-leading cleaning solutions that release dirt and grime, followed by a fiber rinse that removes leftover cleaning solution and much of the remaining moisture. That way, your carpet will be dry quicker. After the process, your carpet will feel refreshed and look great in a way that your family and guests will appreciate.
Step 1: Clean Carpets
A special heated carpet cleaning solution is sprayed deep into the carpet fibers to loosen embedded dirt.
Step 2: Rinse Carpets
It’s followed by a high-powered extraction and pH-balancing fiber rinse to remove the dirt and cleaning solution, leaving your carpet as clean as it can be.

Sears Certified Carpet Cleaning Service

Sears Carpet Cleaning Blue Service Crew
At Sears Clean, we know that our service is only as good as the staff that provides it. We pride ourselves in maintaining an exceptional staff of dedicated carpet cleaning professionals. Each new Sears employee undergoes a rigorous background check and drug test, followed by intensive training in carpet fiber components, stain removal techniques, and equipment operation. We believe that the combination of our unique cleaning system and employee dedication are the keys to our success—the same keys that led to our Platinum Certification from the Carpet & Rug Institute.

We also hold ourselves to a high standard of customer service and communication. Our specialists are always happy to discuss pricing options, stain removal, carpet cleaning tips, and the Sears cleaning process. Likewise, we consistently administer surveys to all serviced customers to ensure the quality of our service never wavers, and that every Sears Clean customer is left satisfied by our work. Our customer service representatives are standing by to receive your call. Call today, and schedule service that will leave your carpet restored, refreshed, and renewed.

Professional Carpet Stain Removal

Whether it's from red wine, chocolate, or dirt, noticeable carpet stains can diminish the look and feel of an entire room. Likewise, many stains can be difficult to remove on your own. With only household cleaners and paper towels, you may not be able to remove a stain completely. Sears' carpet cleaning service, on the other hand, use powerful, industry-leading stain removal equipment, specially-formulated stain removal agents, and a fair amount of old-fashioned know-how. Our professional technicians have experience with all types of stain, and they know how to apply their tools to best remove them. Not all stains, however, can be removed, as some are too deeply set in to the carpet fibers. When stains can't be completely removed, our technicians can usually lighten the stains so they are less noticeable. For more information on which types of stains are most easily removed and how, you can contact a Sears representative to learn more.

Steam Cleaning vs. Sears Two-Step Carpet Cleaning Process

Why Choose Sears for Your Carpet Cleaning?

Sears Carpet Cleaning and Upholstery Care
Sears Carpet Cleaning & Air Duct Cleaning offers an unparalleled carpet cleaning system that removes dirt and restores carpet to its former fresh state. Our process follows the guidelines and recommended processes for effective carpet cleaning recommended by America’s largest carpet manufacturer. Our professional service includes:
  • Trained, courteous service technicians that possess lengthy experience with carpet cleaning equipment and techniques. Our personnel are the cornerstone of our business, and they are sure to leave you 100% satisfied with our quality of service.
  • Scheduling flexibility to allow for service calls that fit your busy schedule.
  • Increased attention given to highly trafficked areas and troublesome spots.
  • Special carpet protectors and deodorizers.
  • A unique extraction system that allows your carpet to dry quickly after servicing.
  • FREE estimates on all cleaning services.
  • No hidden fees.

How to Choose a Carpet Cleaner

Choosing a Carpet or Upholstery Care Service
  • Investigate companies to find the one whose employees you trust with your home and belongings.
  • Ask questions about employee training, background checks, and company insurance.
  • Confirm with the cleaner that their cleaning solutions are pet friendly and kid safe.
  • Ask about the cleaning solutions and equipment used during the cleaning process.
  • Ensure that all cleaning systems, solutions, and industry equipment have been tested and given the highest possible ratings by the Carpet and Rug Institute.

The Importance Of Regular Professional Cleaning...

Professional Carpet Cleaning
Sometimes carpet dirtiness and discoloration looks obvious, but, at other times, a clean looking carpet can conceal unseen dirt, grime, soil, dust and pet dander. Regular traffic grounds this dust and dirt deeply into carpet fibers, where it remains buried and indiscernible. Just because you can't see this filth doesn't mean that it isn't releasing unpleasant odors or harming your indoor air quality.

While regular vacuuming might remove some dust and dirt from the carpet, most standard vacuum cleaners lack the power to extract deeply embedded dirt. Additionally, a vacuum cleaner's mechanism cannot match the robust effect of a professional carpet cleaning system. With regular professional carpet cleaning, you ensure that your carpet remains free from all of that unnoticeable dirt and grime that often lies within your carpet fibers.

Carpet Protectors

Carpet Protectors
Once your carpet has undergone professional cleaning, we recommend the optional application of the UltraCare™ Fourguard Carpet Protector. This carpet protector restores the protective coating on your carpet, making your cleaning last longer and allowing for easier home cleanings.

New carpets typically come treated with carpet protectors when delivered to a retail carpet supplier. After heavy foot traffic and frequent vacuuming, however, this protector wears off over time. The reapplication of this protector reestablishes this layer and helps preserve carpet integrity against heavy foot traffic. The protector also helps prevent stains from quickly sinking in after a spill.

Carpet Deodorizers

Carpet Deodorizers
Unfortunately, a smelly carpet typically leads to a smelly home, and guests and visiting relatives can quickly detect the odors your carpet can contain. Pets, in particular, can be the cause of these odors, but several other natural organisms could be the source of these odors. Whatever the cause, Sears offers powerful solvents that can eliminate or significantly reduce carpet odors. Our UltraCare™ Pet Odor Eliminator uses enzyme-powered elements to fight odor-causing sources. These enzymes can target odors from vomit, urine, feces, sour milk, and other organic products by actually digesting these organic substances. Once applied, these deodorizers swallow up the odor-causing culprits to leave your carpet smelling fresh.
10,747 4.8 1 5

Carpet Cleaner
10,747 ratings

See all verified customer reviews
January 19, 2019 5
Our technicians, Aaron and Eugene, were prompt, professional and very courteous. I am very pleased with the care they took of our carpets.
January 19, 2019 5
No, my carpets came out well--like using the services of Sears.
December 16, 2018 4
Pre treat stubborn spots in carpet
November 29, 2018 5
I've used Sears for years to clean our carpeting. Every time it has been a professional job by nice people. This is why I have continued with and not strayed from Sears. Michael and Louis were no exception. They were both very professional, kind, fun, expedient, explained everything about their process, offered options to me, and I would recommend them to any of your other customers. I will also continue to spread the word of Sears' carpet cleaning and other services. Thank you, Louis and Michael. Our best to you and your endeavors in life. See you in another year or two! : ) Meg and Brian Leaf
November 15, 2018 5
Carpets look great! Thank you
October 28, 2018 5
Great technician. Carpet looks really good.
October 28, 2018 5
they were wondful very thorough - did GREAT job on carpet & sofa, & reciner
October 14, 2018 4
There were a few missed spots but overall, carpets looked very good.
September 27, 2018 5
I thought my technician was very polite and he explained the process to me with ease and expertise. I have pets so he made sure he took special attention to clean my carpets and neutralize the areas where I thought the cats had urinated. The job was very professional and I would definitely use again.
September 13, 2018 5
The Technicians were very polite and curious. They explain what they would be doing and recommended additional services to keep my carpets protected from spills and dirt for easier clean up next time.
September 13, 2018 5
The technician was very thorough and professional I made an appointment for my father and requested the tech that cleaned my carpet She did a great job
August 26, 2018 3.5
I had you all out to clean my carpet and deodorize. My carpet took extremely long to dry. I now feel as if my room has a strong musty/dog odor that it did not before cleaning. ??
August 12, 2018 5
The men that came to clean our carpets were very friendly and professional.
July 25, 2018 5
Carpet cleaning technicians did a nice job for us today. They explained the services we requested and the price of the service and worked promptly and effectively. They were more than fair with the price. Good work!
July 11, 2018 5
Carpets look great, thank you!
July 11, 2018 5
Anne Marie who took my service request was very nice and helpful. Jacon and Del were the technicians who were very friendly and answered any questions that I had. They were also very quick and efficient. Thank you team for making my carpet cleaning experience a good one!
July 11, 2018 4.8
My carpets were cleaned professionally, but since there were old stains that came out after the cleaning Sears came back and cleaned these spots for me. Thanks Sears!
June 24, 2018 5
The crew arrived about 30 minutes after my window time ran out., and after I had to call to see where they were. I had expected to be done by the time they arrived, kind of threw my day off a bit. A pet pee stain on a light colored carpet would not come out.. I thought a professional would get it out...
June 10, 2018 5
Eoseo is great. He always does a superior job and really takes care of my carpet like it’s his own.
June 10, 2018 4
My couch is plugged into a floor outlet along with a wireless subwoofer. I warned the technitions of this but when they tried to move the couch they broke the plug to my subwoofer and did not tell me. Now I have to buy a new plug.
May 23, 2018 5
I’ve had Sears clean my carpets for the last 35 years and am always impressed with their professionalism and cleaning results!
May 23, 2018 5
We are always very happy with the carpet cleaning from Sears. The Techs were very friendly and did a great job!
May 09, 2018 5
Both techs were very knowledgeable and professional highly recommend this Carpet Cleaning Service.
May 09, 2018 5
The technician was very professional and thorough. He did a great job! I will recommend Sears Carpet Cleaning to my family and friends.
May 09, 2018 5
The technician was very thorough explaining the cleaning procedure and answering our questions. Unfortunately, because the carpet hadn't been cleaned in some time, our initial estimate was doubled. The water was filthy after the carpets were done, and we would have liked if the cleaning would have been repeated until the water was much cleaner (especially since paying twice what our estimate had been). The technician did the best with the tools he had, but there were several spots that returned after the carpet was dry that we had to clean ourselves.
May 09, 2018 5
Carpet looked great . Best job ever done by Sears. Are you using new chemicals. Had workers work hard before but carpet did not look as good,
May 09, 2018 4.3
Upset with the scheduling. And there are still visible stains on my carpet
April 08, 2018 3.5
The carpet was not as clean as we had hoped. We knew the stains would not come out completely, but the overall carpet was still not what I expected. There was a lot of stiffness when it dried & I vacuumed it twice & still could not get the softness back. The carpet is older & I am afraid with the results that it just should have been replaced. Your technicians were very polite & explained things well.
March 21, 2018 5
I have used the carpet cleaning service for many years. I am a retired Sears employee. My carpets look great.
March 21, 2018 5
My husband was home when the work was done. When I got home the carpet looked better than it did when new (and its old). He did a fabulous job. Would highly recommend him and Sears for carpet cleaning.
March 21, 2018 4.8
This is the second time Alex has done our carpets and we wouldn't want anyone else. He is thorough and very professional!
March 21, 2018 4.5
this cleaning is good for new carpet, It didn't remove some spots. They all appeard back next day. I thing may need to use some better product or treat bad spot seperately.
February 20, 2018 5
Like the fact that Sears was willing and did redo my carpets. In my mind this makes the company above others
February 20, 2018 4.8
I have had my carpet cleaned many times by Sears, and this was my best yet due to the technician's thorough job! He took his time and didn't rush and went over my stair many times to make sure I was satisfied. He also did what most don't-he asked was I satisfied and if he needed to go over any areas! I would love to use this technician the next time I need my carpet cleaned! Thanks!
February 06, 2018 5
The men that came to clean our carpet were professional and courteous. I will use Sears on a quarterly basis to clean our carpet in the future. Very satisfied customer. We would request the same people in the future to clean our carpets
January 19, 2018 5
Timely arrival, great job on carpet that need a lot of work.
January 05, 2018 5
From inquiry through payment, the entire experience was straight forward and clear and our carpet throughout house looks great.
December 30, 2017 5
Terrel and Josh were great. The carpet came out better than expected considering how dirty the renant had left it.
December 16, 2017 5
I was told by our Tech that the carpet would be dry in 8 to 16 hrs. However, it took much longer.
December 16, 2017 5
Abraham and Alex were very professional. They were also friendly to me, which also makes an impression on me when I meet people. The only thing I can suggest is that the drying time I was told for the carpets was longer than the 6 hours they said. It was more like overnight in some areas. (They left at a little past noon.) However, this was in a area that did not receive air circulation from the ceiling fans . The carpets look great and I would recommend them to others.
December 16, 2017 4.3
I appreciate very much the two step process---spraying first and then steam cleaning. Just wondering if there is a way to care for stubborn stains in a more deliberate way. Such as scrubbing them individually first with a tool and then going over the whole area. I understand there is a limit to the ability to give attention to specific ones and boundaries to how many could be done. On the whole, I was very pleased with the care given to our house. I had had a bad experience with a carpet cleaner previously, so this was refreshing . Thank you!
December 16, 2017 4.3
to be honest the technician was very nice and I know meant well but the stains have been worked on so aggressively that the carpet has larger yellow stains than before. we had to leave will be back january 8th if can set up an appointment. Admit there were some stains before but the sears people that cleaned before did not contribute to them, thank you
December 16, 2017 3.5
The technicians were given the wrong number so they missed our original date. They came back another day on time. I ordered the services online, so there was no rep to give any information. The technicians were the ones who gave us advice as to the carpet care. The techs were very friendly and my husband felt very comfortable to have them in our home.
November 29, 2017 5
Thank you for doing my carpet I really appreciate it will call you soon
November 29, 2017 5
Gary was great! Nice guy, hard worker. This is the second tear in a row that he has cleaned my carpets. Gary does nice work!
November 29, 2017 5
The Carpet Technician Joel, was very professional and pleasant to work with.
November 29, 2017 3.8
The technician could have done a better job on suctioning up the debris on the sides of the carpet for the room that were cleaned - not just one area. Still see leftover debris.
November 15, 2017 5
We are very pleased with work done on our carpets today.
November 15, 2017 5
We have been using Sears for our carpet cleaning for more than 5 years and have been extremely satisfied with the professionalism and quality of work. We will continue to do so in the future as well as our kids houses.
November 15, 2017 5
Johanny was a true professional and was gone before I knew it. And my carpets were clean!
November 15, 2017 5
Both Rueben & Blake were very professional & completed the carpet cleaning to my satisfaction
November 15, 2017 5
Technician was absolutely amazing as always. My carpets looks and smells awesome. Thank you
November 15, 2017 4.8
The technician was on time and did a great job cleaning my carpet.
October 28, 2017 5
Victor C did an outstanding job on my carpets. He was on time and very professional.
October 28, 2017 5
Actually there was nothing that I thought you could improve upon. In fact, I was extremely satisfied with the carpet cleaning that Leo did for me. He was extremely careful and thorough. I would recommend him highly to all of your carpet cleaning customers.
October 28, 2017 5
Tyler and Anthony were both polite and professional. I would definitely request them to come back for future cleanings. Also, the management company of my building had the hallway carpets cleaned at the same time. Tyler and Anthony were also courteous and professional with the apartment cleaners as well.
October 28, 2017 5
The gentleman who visited my house were extremely nice and professional! I will definitely be using Sears again when I need my carpets cleaned.
October 28, 2017 5
Garby was exceptionally thorough and considerate. I will certainly be calling Sears Carpet again. I've already recommended this service to others
October 28, 2017 3.5
carpet was new, just surface cleaning and a few stains
October 14, 2017 4.5
Mr. Kevin Thompson did a wonderful job on our carpet and was very courteous and knowledgeable. We will definitely be requesting him by name in the future.
October 14, 2017 4
tech called and arrived timely to do the work. He got set up but his machine was not working properly. After 1.5 hours he said he had to leave and get another machine. He left and came back in about 1.5 hours and completed the job in about 1.5 hours. Overall it took longer than expected but he got the job done. Only issue with tech is he got quite a bit of water on my floors that I had to clean up from transporting water to and from the machine. He also had an upset stomach or something because he left quite a stink and mess in my bathroom. nonetheless the carpets look much better. He said they'd dryin 6-8 hours but it took longer. I guess due to the colder temperature the past few days. Teh tech was friendly and did a good job. I think I expected a bit cleaner carpets for paying $300 but again they are much cleaner than expected. In the future though I'll probably just do a groupon and save for the same type of job.
September 27, 2017 5
Wilmer and Angelo were very professional, courteous and careful moving all the furniture and did a tremendous job.
September 27, 2017 5
Wilmer and Angelo were very careful in moving all the furniture and putting it back, professional and did a great job in making sure the rugs were perfectly clean when they left.
September 27, 2017 5
Quick and efficient. Carpets look fresh and clean.
September 13, 2017 5
Austin the service technician was an awesome guy great customer service he also did an outstanding job on my carpet. I will be using sears services for the future.
August 26, 2017 5
Sith Ma has been cleaning my carpets for 12 years now and has always been professional and amazing! His work is consistent and he always provides the best job possible. It is because of him why I use Sears cleaning on top of the quality. I have it written in my rental contracts that my tenants can only use Sears cleaning because the quality hasn't been beat.
August 26, 2017 5
Truck cleaner wouldn't start when they first came to house on 8/24. Had everything pulled up off the floor and moved into bathrooms. Then had to wait until 8/26 for another appointment. Thought 10% discount was kind of cheap considering the inconvenience of taking off work and moving all that stuff a 2nd time.
August 12, 2017 5
Nothing to improve upon. They were very professional and courteous. Bruce and Stephan were also very polite. We will definitely request them again. The carpet looks amazing
August 12, 2017 5
Carpet looks great and the technicians really were hands on thank you!
July 25, 2017 5
Sid and Randy did a great job, they took their time and my carpets looking the best ever. I would use Sears again ONLY if I got Sid and Randy as the technicians.
July 25, 2017 5
Nothing needed, Kashaun was extremely helpful, thorough and flexible throughout the process. He was very polite, and did a great job. Would definitely hire Sears Carpet Cleaning again due to the technician.
July 25, 2017 5
Angelo was on time, respectful and did a wonderful job. I was very satisfied and very happy I was scheduled for Angelo. This is the first time I had carpeting cleaned and I was very pleased.
July 25, 2017 5
Very grateful for the work that Jose and Keisy did with my carpets just extraordinary.
July 25, 2017 4.5
The two gentlemen who cleaned the carpet were highly professional, courteous, on time and worked extra hard to redo the cleaning of the carpet from my first visit.
July 11, 2017 5
sears carpet guy, Kaeshaun Taylor, was very, very effective rep for Sears!
July 11, 2017 5
I was very satisfied with my carpet cleaning.
June 10, 2017 5
I was very pleased with my technicians and the service. My carpet looks almost brand new again. Thanks.
June 10, 2017 5
Alden was very nice. He was scheduled to clean the carpet yesterday, but my husband did not turn the water back on outside. Both outside spigots were still winterized. Alden tried several times to find the turn on valves. When I couldn't reach my husband, he called his office to have our carpets cleaned today. I was most appreciative!
June 10, 2017 5
I will ask for this technician next time, ( Jeffrey). I have been using Sears carpet cleaning for about 8 years.
May 23, 2017 5
Great customer service and great cleaning worked performed. Will continue to use Sears for carpet cleaning services.
May 23, 2017 4.5
Some of my same stains came back .. they may need to steam and go over it twice. But I will want my same tech back. He was very nice and knowledable when I had questions.
May 23, 2017 4.5
The technicians were very nice but my carpets don't feel clean and still show a lot of wear and no spots were cleaned. I know it is older carpet but I don't feel like it did anything as I went back over two spots with my own carpet cleaner and the water was almost dark drown from dirt right after they left.
May 23, 2017 4
Still have some residual odor in the carpet
May 23, 2017 4
I think it is very important to change the wording in your ad. Instead of saying carpet area--which can easily be read as area carpet, it would be much clearer if you said carpeted rooms, since that is what you mean. The technicians were very professional but it puts everyone on edge to think you have contracted a service that in fact is not actually being offered!
May 09, 2017 5
Awesome job, even pointed out where tenants patched carpet. Thank you!
May 09, 2017 5
May 09, 2017 5
The guy that came was very professional and friendly. Did a great job. My first appointment did not show up, or give us the courtesy of a phone call saying he wasn't coming. That REALLY messed me up, since I had the carpet guy coming to stretch my carpets, and realtors scheduled the next day. Screwed everything up.
May 09, 2017 5
I commend the Technician, Very Professional, and Well Knowledge of the Carpet Cleaning. I appreciate the Technician calling me in advance and advising, that he was available than schedule.which was convenient for me. Definitely an A+ in my book. Thanks Ms. Butler
April 22, 2017 5
Technicians were very professional and offered useful carpet maintenance advice!
April 22, 2017 4.3
Maybe lay down plastic to avoid drips and scruffs on the floors not being cleaned. My carpet looks great but my laminate leading to it is pretty dirty now.
April 08, 2017 5
Sean was terrific and the carpet looks great.
April 08, 2017 5
the guys got all the stains out and the carpet looks brand new again, i plan on using this service again in a heartbeat. Well done.
April 08, 2017 4.5
Little too much water left in the carpet. It dried overnite, so okay.
March 21, 2017 5
The team that came out to clean our carpets, were great! They were quick and provided some great information for our tile, for when we plan to get it cleaned.
March 21, 2017 5
Both men were thorough, professional and courteous. Amonte went that extra step to explain to me the other services and listen to my concerns regarding my carpet. Thank you
March 21, 2017 5
I was very satisfied with the work, and expect the carpets to look good after drying as well.
March 07, 2017 5
great job, carpet looks brand new - thanks
March 07, 2017 5
Did you divide and separate and move the large couch in the den? The last time there was a lot of trash under the couch.
March 07, 2017 5
Great customer service, came right on time and did an amazing job with my carpet
March 07, 2017 4
I expected 2 technicians so that furniture could be moved. there was no discussion about carpet protectant nor pre-treatment.

Carpet Warranty Information

Did you know, most carpet manufacturers require regular, professional carpet cleaning in order to validate your carpet's warranty? Click the links below to find out more about your carpet manufacturer's professional cleaning warranty requirements.

Schedule Carpet Cleaning Service Online

Receive a free estimate and schedule your cleaning service online today. A Sears representative will contact you promptly, usually within the next business day.

Prefer To Call?
We know it's helpful to have someone to talk to directly. If you have questions, or prefer to schedule your estimate via the phone, please call:
(866) 881-2743