Sears Carpet and Upholstery Care Cited by Good Housekeeping as a Top Carpet Cleaning Service Four leading carpet cleaning companies were recently tested anonymously by the Good Housekeeping Research Institute (GHRI) for customer service over the phone, customer service in-home, and overall cleaning efficiency. Sears "had particularly good customer service, earning top marks in appointment setup and interactions with the in-home technicians" according to the article*. Sears two-step deep cleaning process was the first to earn the carpet industry's Gold Seal of Approval for superior dirt removal and is also recommended by America's largest carpet manufacturer. Its "GREEN" carpet cleaning solutions are environmentally friendly and safe for kids and pets. Sears technicians are professionally background checked. Our cleaning services are backed by the Sears customer satisfaction guarantee. Other services offered by Sears Carpet & Upholstery Care are upholstery cleaning, protectors and deodorizers and tile & grout cleaning. *As found in Good Housekeeping Magazine April 2008 (pg. 139). Copyright 2008 Hearst Communications