Carpet, Air Duct, Upholstery, and Tile Cleaning by Sears

Sears Keeps Your Carpet Cleaner Longer — Guaranteed

Sears two-step, hot water extraction process, and our specially formulated cleaning solutions and fiber rinse are unlike most other carpet & upholstery cleaners. With the steam cleaning process, warm/hot water is used to loosen dirt embedded deep in the carpet fibers then it is quickly extracted with powerful vacuum equipment. Our second step, the Fiber Rinse, insures that we have removed the most dirt and cleaning solution (residue) from your carpet so it will be soft, fresh and stay cleaner longer.

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Carpet, Upholstery, Hardwood, Tile, Air Duct and Dryer Vent Cleaning
152,620 4.9 1 5

Carpet, Upholstery, Hardwood, Tile, Air Duct and Dryer Vent Cleaning
152,620 ratings

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November 29, 2016 5
great job and great job explaining the products
November 29, 2016 5
THe time of arrival was off but the job was done very well and to my sattisfaction. Thank you
November 29, 2016 5
Techs did another great job.
November 29, 2016 5
Can't add anything. Completely satisfied.
November 29, 2016 5
Don and Alex were very professional and did a great job keeping the Sears name back again in consumer confidence.
November 29, 2016 5
Quick, friendly and very efficient service. Thank you very much!
November 29, 2016 5
Nice guys.
November 29, 2016 5
Your technician was extremely informative and professional. He did a great job in very good time.
November 29, 2016 5
No,they did a very nice job. ,
November 29, 2016 5
Eddie was very polite and respectful of our belongings...
November 29, 2016 5
Your technicians were friendly, helpful and very Proferssional!
November 29, 2016 5
Very pleased. Prompt and friendly.
November 29, 2016 5
Tim and crew prompt, courtesous and informative. Pleased.
November 29, 2016 5
Ben was very knowledgeable & courteous.
November 29, 2016 5
The Guys did a great Job! Thank you.
November 29, 2016 5
No, I think you have a great employee!
November 29, 2016 5
I would ask the same persons to come back. Very neat, did the job. I was also very happy about a person calling me the day before to give me approx. time they would be here and the tech calling me to say when he'd arrive. Very organized. Thank you, Donna Girk
November 29, 2016 5
Great transaction. The workers were on time, pleasant, very knowledgeable and welcome back anytime to work on our home. From the time we ordered the service to the completion of the job everything was handled professionally and with courtesy.
November 29, 2016 5
All was perfect guys were competent and friendly
November 29, 2016 5
everything good, thanks
November 29, 2016 4.8
No one told me about the 15$fee when I made the appt. I didn't know until I got the confirmation email. All fees should be told when an order is placed
November 29, 2016 4.8
Technician was very professional courteous clean and friendly, He explained proper maintenance and difference between certain air filtration products, informed me of some future maintenance to be performed on the system and how often The technician also advised of future check ups on the system to avoid possible issues. Overall the technician was knowledgeable and a hard working individual. Thanks
November 29, 2016 4.8
I was totally satisfied with the service.
November 29, 2016 4.8
Great customer service! Tech was knowledgeable and professional.
November 29, 2016 4.8
Al and Theodore were very helpful and professional.
November 29, 2016 4.5
Bedroom closet not included?
November 29, 2016 4.5
Always have the techs lay down floor protection leading up to the rooms to be cleaned. I had to mention this to them at which point they then laid coverings over the hardwoods. Other than that issues they were very courteous and professional.
November 29, 2016 4.5
Travis & Victor were terrific. I appreciated Travis's knowledge because he was far more insightful about making a good recommendation than the individual who took my reservation over the phone. She only got basic info from me, gave me a price and made the appointment. I understand that she doesn't have the expert skill set that he has for getting the work done. I ended up paying more than I expected and that was because Travis presented more options that were better long term solutions for our household. It was a good visit and because the quality is backed by Sears I am very pleased.
November 29, 2016 4
I would think that the walk-in closets would be included. One walk-in would have taken just a few sweeps/30 seconds to do. You wanted $15 extra for that. Otherwise the service was good and the technician did not try to push anything extra.
November 29, 2016 4
They were a little messy and should have shoe covers on.
November 29, 2016 3.8
Tech arrived at 7:30 am but once set up, needed to go back to his shop and exchange machines since the first one leaked. Came back around 10 am to complete the service by 11 am. Also, I needed him to re-scrub the stairs since they were still showing staining. Machine was already put away so he did this by hand with a spray and towel.
November 29, 2016 3.8
Having the outsourced service show up on the day promised would be convenient.
November 29, 2016 3.8
Didn't call in advance when coming, little care when getting in and leaving the house, left floor too dirty, I needed to full clean it after. Equipment dirty also, hoses with mud. Not really happy with this.
November 29, 2016 3.5
The tech thought I should have told the person who called that my sofas were recovered but no one asked me that prior to his arrival.
November 29, 2016 3.3
Technician came without proper order information. Quoted different price. Tried calling supervisor but no answer. Agreed to do the work as per email confirmation. Could have been better managed.
November 15, 2016 5
The 2 technicians that showed up were very friendly, knowledgeable and professional. They were great.
November 15, 2016 5
Everything was done very professionly and guickly. Very personable young man!
November 15, 2016 5
Wonderful job.
November 15, 2016 5
Great job Koron and Armante
November 15, 2016 5
The technicians were extremely friendly and efficient.
November 15, 2016 5
George, the technician, was an extremely pleasant person to deal with. He discussed the cleaning process and did a wonderful job.
November 15, 2016 5
Chris was very interested professional and actually removed a spot i thought I would have to Live with forever. Thank you!
November 15, 2016 5
Jacob and Lazaro were very professional and took extra time in workings spots that were not taken care of last week by the first two cleaners that came out. If I use Sears again I would want Jacob and Lazaro to return to do more cleaning. Thank You,
November 15, 2016 5
They were very professional and knowledgeable. Good team! My ducts are clean again!
November 15, 2016 5
Great job. Very professional. Thanks to Tim and his crew.
November 15, 2016 5
Josh was great! I showed him the spots and stains and he took care of those. There were a few objects that I hadn't taken up off the floor and he moved those for me. He moved more of the furniture than I was expecting so that was a double bonus! He really did your company proud. He cleaned 7 rooms and a hallway as well as a love seat and a couch. I couldn't be happier.
November 15, 2016 5
Very friendly and intent on doing a complete job. Was not rushing and took time to answer questions and provide a summary of visit.
November 15, 2016 5
Thank you for great service!
November 15, 2016 5
Nate was very helpful!
November 15, 2016 5
The team of Alex & Josh were friendly, professional and speedy. They made me very comfortable and answered all my questions. I give them 2 thumbs up!
November 15, 2016 5
Just great service and will use again
November 15, 2016 5
Service was fast while I was on conference call. I will check all vents but Bernard did explain everything.
November 15, 2016 5
Awesome service! The technician was very polite and professional, and should be the standard for all your service technicians.
November 15, 2016 5
Both Jon and the other technician were extremely professional. They did a very thorough job and explained everything to us. They worked diligently (even in the dark) to get the job done properly.
November 15, 2016 5
Quick, experienced and friendly.
November 15, 2016 5
The tech was efficient. He was done in less than a hour. He was very easy to work with. Great service.
November 15, 2016 5
Both technician's were extremely nice and explained the services. Very professional.
November 15, 2016 4.5
Good job
November 15, 2016 4.3
Preston was nice and professional. Did a great job.
October 28, 2016 5
Very good job Walter was on time and did good job thank you
October 28, 2016 5
This is was redo and Laval did a good job.
October 28, 2016 5
I would like to have had an idea of whether it was going to be an AM or PM appointment. Other than that Bill and Alex did a good job, were friendly and professional.
October 28, 2016 5
Great service. Highly recommended.
October 28, 2016 5
Jon S. was personable yet very professional. He worked quietly and efficiently.
October 28, 2016 5
I literally called at the last minute and was accommodated. Thank you so much and we will continue to give you our service in the future
October 28, 2016 5
They did a great job. THANKS!
October 28, 2016 5
Service personnel were very professional. Did a great job!
October 28, 2016 5
Completely Satisfied
October 28, 2016 5
Techs did a great job - and I also added Scotch Guard based on their explanation of the value of that product
October 28, 2016 5
Warren was great!
October 28, 2016 5
The crew was very friendly and quick
October 28, 2016 5
No additional comments are necessary. I was completely satisfied with the services rendered. Thank you.
October 28, 2016 5
My techs were very pleasant and did a wonderful job
October 28, 2016 5
He said what I'd come back to and I came back to exactly what he said. Very good job! Will use Sears again.
October 28, 2016 5
We felt they did a very good job with professional service
October 28, 2016 5
Jeremy and his partner were professional, timely, and did a great job!
October 28, 2016 5
The technician was very courteous and thorough while cleaning. Extremely happy with the job. Thank you.
October 28, 2016 5
Jeff was a very nice gentlemen and did an awesome job...
October 28, 2016 5
This service is a must!
October 28, 2016 5
Job well done will definitely recommend to all and use Sears for future service
October 28, 2016 5
Our technician was extremely knowledgeable and helpful. We couldn't get the ducts clean, but he did treat the mold he found in the ducts and explained everythING. He answered all our questons. Would definitely recommend!
October 28, 2016 5
The technicians were on time and very pleasant and work efficiently.
October 28, 2016 5
Very satisfied.
October 28, 2016 5
Very nice individual.
October 28, 2016 5
congratulations you sent Chris He was great. very helpful. explained everything answered all my questions. Thanks for sending Chris!
October 28, 2016 4.5
Job well done by Carlos and Sean. The floors look great. My only complaint was that there were a few spots I had to point out that were missed. Carlos explained that the machine is too big to get the smaller areas, which I understood. However, I think the techs should really go over those small areas more closely with whatever they have to do the job. Overall though, I'm very happy with the results and will definitely call on Sears again.
October 14, 2016 5
Jose was professional and helpful. His helper was courteous. Would absolutely recommend Sears to my friends and colleagues .
October 14, 2016 5
all good
October 14, 2016 5
The technician was wonderful. I gave him a nice tip, hopefully he received it. Antronette
October 14, 2016 5
Got in done and out in a timely manner.
October 14, 2016 5
Very professional. Rebecca wilson went sbove and beyond helping me complete my order. Carlos davelga was very thourough and showed me the things i needed to see. They were all on time with everything. It took just as long as they said it woul. Thank you
October 14, 2016 5
Thank both technicians. They were professional and were carefull with me going up and down the stairs and near hoses. Thank you very much. Esther Tyler
October 14, 2016 5
We had a great tech out to my home I think his last name is rode out of bridgeview ill
October 14, 2016 5
Great service! Thank you so much for everything!
October 14, 2016 5
Took a bit longer to dry than we expected, particularly near the feet of the sofas.
October 14, 2016 5
thank you
October 14, 2016 5
I really have no way of knowing what was done to the ducts and air conditioner because I didn't examine them personally before or after the duct cleaning. I am trusting that they were cleaned completely. What I can say with certainty is that both of the technicians were professional and a pleasure to interact with. I was very happy with how the technicians treated me.
October 14, 2016 5
The work was consistent and thorough.
October 14, 2016 5
Dustin and Rich were fantastic. Very quick but did a great job.
October 14, 2016 5
The 2 guys that were in our home were very friendly and most helpful. They seem to have done a very good job. We are satisfied with the service. Mike Barbo

Additional Cleaning Tips & Resources from the Sears Clean Blog

Spring Clean

Spring Cleaning Tips
- Part 1

Air Duct Cleaning

What's Lurking in Your Home's Air Duct System


Deep Down Cleaning

The Difference Between Interim & Deep Down Carpet Cleaning

Carpet & Rug Institute

Carpet & Rug Institute - Carpet Cleaning Seal of Approval Program


Keep Your Carpet Cleaner Longer

Sears Keeps Your Carpet Cleaner Longer - Guaranteed

Tile & Grout

Dingy, Dirty Tile & Grout


Schedule Service Online

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Sears Cleaning Videos

Carpet Cleaning Video Demo
Carpet Cleaning

Spring Cleaning Tips - Part 1

Spring cleaning season is upon us. The days are getting longer and all of the sunlight pouring into your house is showing off all of your winter grime. Spring Cleaning can be a daunting task and you may be putting it off as long as you can, but pretty soon, you are going to buckle under the pressure. When you do, make sure you take along Sears Carpet & Air Duct Cleaning’s Spring Cleaning Tips.

  1. The first thing you will want to do is call Sears Carpet & Upholstery Cleaning and set up your carpet & upholstery cleaning appointment. Set your carpet & upholstery cleaning appointment for your target “Spring Cleaning” completion date. This will keep you motivated to stay on schedule. You want to have all of your other cleaning done before the Sears cleaning crew arrives.

  2. Determine how you would like to handle your cleaning schedule. One method is to identify how much time you have to spend on the project and divide that by the number of areas you must conquer in that time. In example if you have 8 hours and 7 areas, that is 480 minutes divided by 7, that gives you about an hour in each area. We have broken this down into different rooms so you can mark your calendar to do one section of the list below each week.

  3. Collect all of your home cleaning supplies and place together in a tote. Include – gloves, furniture polish, glass cleaner, multi-purpose cleaner, bath cleaner, toilet bowl cleaner, paper/regular towels, and newspaper. Whether you choose to do all at once or break into segments, we will save the vacuum for last so you will not need to carry that around.

  4. Label a box for donation and place in an accessible area.

Now you are ready to get started.

Bedrooms
  • Do a quick pick-up and make sure that everything is in its place. (This will avoid distractions while deep-cleaning.) Identify any items that are no longer used that should be placed in donation or thrown away.

  • Remove bed linens from the bed

  • Remove curtains, table covers, laundry and place inside of bed linens set outside of the bedroom door or take them to the laundry room. Replace with freshly washed linens. (Quick Tip – If you have washable curtains, simply wash, shake, and re-hang damp. This will give your room a fresh aroma and avoid additional drying time in the clothes dryer. Depending on the fabric, there shouldn’t be any wrinkles but if there are you can always take them down another day and iron.)

  • Dust all light fixtures and replace any missing light bulbs

  • Polish furniture – Make sure to include, picture frames, ornaments, etc.

  • Clean Glass- Clean all glass surfaces next don’t forget mirrors, picture glass, decorations, table tops, and windows. (Quick Tip – Many believe that using newspaper instead of paper towels when cleaning glass gives a streak and lint free finish.)

  • Use your multi-purpose cleaner and a towel to wipe down any remaining surfaces – light switches, door knobs, electrical plates, dusty walls, baseboards, etc.

  • Empty waste basket and make sure all cleaning supplies are placed back into your tote.

(Repeat for each of the bedrooms in your home)

Vacuum
  • Make sure that your vacuum is ready to go – check bag or canister and empty if needed.

  • Work your way through each area. Use attachments to clean cob webs from ceilings/walls, cold air returns, baseboards, stair steps, hard to reach crevices, cloth lamp shades, upholstered furniture, etc.

  • Take the extra time to move any furniture that may have dust and debris collecting beneath it such as tables, chairs, couches, etc.

We know that spring cleaning can be exhausting. Hopefully, Sears Spring Cleaning tips will help you face the challenge. Check back each week for more Spring Cleaning tips from Sears. We will cover all the rooms in your house one week at a time. Sears Carpet, Upholstery, and Air Duct Cleaning experts look forward to providing the following services to help with your spring cleaning - carpet, upholstery, tile & grout, hardwood floors, clothes dryer vent, and air duct cleaning. Call today to schedule an appointment that is convenient for you.

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Dingy, Dirty Tile & Grout

There is something about an older home that emits charm and warmth. Perhaps it is the thick woodwork or the many other handcrafted details. Unfortunately, years of built up dirt and debris from previous owners may not be so charming. One area where this is particularly noticeable is tiled floors. Often it isn’t even the tile, even if the color or texture of the tile is outdated. Usually it is the porous grout that runs between the tiles, ever-collecting dirt, grease, and grime. If you look closely, you will see that these porous joints resemble mortar joints in between brick. This material has many nooks and crevasses where dirt collects. It could be from years of basic traffic, poor cleaning habits, or wrong cleaning methods. Standard tile cleaning methods only move dirty water around on your floors, pushing more dirt and grime deeper into the grout pores. Sears professional Tile & Grout Cleaning technicians use high powered tile and grout cleaning brushes and vacuums that quickly extract the dirty water from your tile and grout. Leaving your floors as clean as possible.

However, depending on how long the floors have gone unmaintained, the grout may be stained and a regular grout cleaning may not be enough. If you want to give your tile floors a whole new look, don’t stop with Sears professional Tile & Grout Cleaning, ask your Sears Technician about our Grout re-coloring service. Grout re-coloring hides stubborn & deeply embedded stains to give your grout a beautiful new, clean, look. In addition, grout re-coloring seals the grout pores for easier, more effective, home cleaning. Choose from our wide selection of grout color seal options to get a grout color seal option that is best for your tile and décor. Grout re-coloring can give your tile and room a whole new look without the costly expense of replacing your tile. Besides, chances are, the tile isn’t even the problem. Call Sears Tile & Grout cleaning and re-coloring professionals to learn more about giving your tiled floors a makeover you can’t even imagine.

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The Difference Between Interim & Deep Down Carpet Cleaning —
What You Need To Know

The long lasting beauty of your carpet depends in most part on your carpet cleaning methods. There are two phases of carpet cleaning –Interim carpet cleaning and deep down carpet cleaning.

Interim carpet cleaning consists of thoroughly vacuuming the carpet at least once a week-especially in high traffic areas. And spot cleaning the carpet as soon as possible after a spill occurs. It is best to use a clean white cloth along with a residential carpet spot removal product such as Sears Professional Spot Remover.

Deep down carpet cleaning means using a professional carpet cleaning company like Sears Carpet & Upholstery Cleaning to remove the embedded dirt and grime that accumulates with traffic over time. Most carpet manufacturers recommend the hot water extraction (steam Cleaning) method of carpet cleaning be used at least once every 12 to 24 months. Hot water extraction or Steam carpet cleaning may also be required by the carpet manufacturers to maintain the carpet warranty.

The carpet and Rug Institute (CRI) has a Seal of Approval program which identifies carpet cleaning products, processes and companies that remove the most amount of dirt from carpet. Sears Carpet & Upholstery Cleaning has earned the Platinum Seal of Approval which is the highest possible CRI rating.

Sears Carpet & Upholstery Cleaning not only uses the hot water extraction, or steam cleaning, carpet cleaning process but also performs a second step. Using a PH balancing rinse to leave the carpet soft to the touch and helping it to stay cleaner longer (that’s because there is no residue left in the carpet to attract dirt).

So, proper interim carpet cleaning coupled with a periodic professional carpet cleaning from Sears Carpet & Upholstery Cleaning can prolong the life and beauty of your carpeting.

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Sears Keeps Your Carpet Cleaner Longer — Guaranteed

When choosing your Carpet Cleaning & Upholstery Cleaning provider we know you have lots of things to consider. Typically, our carpet & upholstery cleaning customers are seeking convenient appointments, professional technicians, and getting the best results attainable. And the Sears Blue Crew is happy to deliver!

But how do you know you are getting the best results? What sets Sears Carpet & Upholstery Cleaning methods apart from the rest? Sears two-step, hot water extraction process, and our specially formulated cleaning solutions and fiber rinse are unlike most other carpet & upholstery cleaners. Some other carpet and upholstery cleaning companies offer carpet shampooing, dry cleaning, or carbonated/ "bonnet cleaning", methods. These methods have proven to leave behind dirt, dander, and even cleaning shampoo residue. When cleaning shampoo residue is left behind, it can act as a magnet to dirt and your carpet & upholstery can get dirty faster. Additionally, these methods have been recognized as more of a "topical" cleaning as they are only able to temporarily remove dirt from the carpet and upholstery surface. They are not considered "deep-cleaning" methods.

Like Sears, most carpet cleaning & upholstery cleaning companies today perform a warm/hot water extraction process or "steam cleaning" process. With the steam cleaning process, warm/hot water is used to loosen dirt embedded deep in the carpet fibers then it is quickly extracted with powerful vacuum equipment. Typically the dirt is then run through hoses out of the house to the truck mounted cleaning unit. Sears Carpet & Upholstery cleaning takes this cleaning process to the next level by adding a separate pH balance fiber rinse. Our second step, the Fiber Rinse, ensures that we have removed the most dirt and cleaning solution (residue) from your carpet so it will be soft, fresh and stay cleaner longer. Our carpet cleaning process is not only the process recommended by America’s largest carpet manufacturer, but the Sears 2-step deep cleaning process was also tested by the Carpet & Rug Institute and awarded the Platinum Seal of Approval for removing the most dirt from carpet. The Platinum Seal is the highest possible level of achievement. Below you will find an excerpt from The Carpet & Rug Institute that describes the stringent requirements to be awarded with the Platinum Seal of Approval.

Testing Criteria
  • Soil removal – CRI uses NASA-enhanced x-ray fluorescence technology to measure the precise amount of soil removed from the carpet, and soil removal efficiency is rated on four levels. Extractors that exceed average soil removal levels receive a Bronze Seal rating. Those achieving higher levels of soil removal receive a Silver or Gold rating. Extractors that remove the highest level of soil earn the CRI Platinum Seal of Approval.

  • Water removal – The extractor or system must remove most of the moisture resulting from a wet cleaning process. Dirty water that remains in the carpet could be a source of fungal growth and could prolong the drying process.

  • Fiber surface retention – The product must not harm the carpet pile.

If a system is being tested, additional test criteria are included and mirror those from the Cleaning Solutions protocol. These include:

  • Rate of resoiling – This ensures that the product does not attract dirt to the cleaned areas faster than the rest of the carpet.

  • pH – A more neutral pH ensures that carpet dyes and fibers are not adversely affected.

  • Optical brighteners – None is allowed, as optical brighteners can leave some patches of carpet lighter than the rest.

  • Colorfastness – Products must not be so aggressive that they cause a color change in the carpet.

Source – www.carpet-rug.org

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You’d Be Surprised What’s Lurking In Your Home’s Air Duct System

According to the National Air Duct Cleaner’s Association (NADCA), a typical six-room home creates over 40 pounds of dust annually through everyday living. In addition, the typical family generates a great deal of contaminants and air pollutants such as dander, dirt and chemicals. These contaminants are pulled into the HVAC system and re-circulated 50 to 70 times per day on average. Over time, this re-circulation can cause a build-up of contaminants in the air duct work.

There are a few things that the EPA recommends you do to keep your air duct system clean and free of contaminants:

  • Use a highest efficiency air filter

  • Change filters regularly

  • If your filters become clogged, change them more frequently

  • Be sure you do not have any missing filters and that air cannot bypass filters through gaps around the filter holder

  • Have your air coils and drained pans cleaned

  • During construction or renovation work that produces dust in your home, seal off supply and return registers and do not operate the heating and cooling system until after cleaning up the dust

  • Remove dust and vacuum your home regularly. (Use a high efficiency vacuum (HEPA) cleaner or the highest efficiency filter bags your vacuum cleaner can take. Vacuuming can increase the amount of dust in the air during and after vacuuming as well as in your ducts)

  • If your heating system includes in-duct humidification equipment, be sure to operate and maintain the humidifier strictly as recommended by the manufacturer

Your home would be a candidate for Sears Air Duct Cleaning if:

  • You can visibly see built up dirt, dust or dander in your ducts or have never had them cleaned

  • a build-up of dirt at the registers

  • particulates / dust blowing out of your vents

  • unusual odors

  • a unit that runs longer than it used to

  • a coil that ices up

  • pets

  • smoking in the home

  • family members that suffer from indoor allergies

  • recently remodeled your home

Sears Indoor Air Quality & Air Duct Cleaning professionals are trained to thoroughly and correctly perform air duct cleaning as per the NADCA guidelines. Sears Air Duct Cleaning professionals will not clean partial systems. The EPA warns consumers not to hire air duct cleaning professionals who only partially clean the system. Air Duct Cleaning of only part of the system could result in the loss of the benefit of air duct cleaning as dust, debris, and dirt that is left behind will continue to circulate and re-contaminate your home’s air ducts. Sears Indoor Air Quality Specialists also offer HVAC system filters. Ask the Sears Air Duct Cleaning technician about our filter replacement program where you get several filters and an email reminder when it is time to change or clean your air filter. We also offer air cleaners, and air purification products, to help improve the indoor air quality in your home. Ask your Sears Indoor Air Quality Specialists what products would best fit your needs and the needs of your home or visit Sears Air Duct Cleaning to read more or view air duct cleaning pictures and videos.

Sources: EPA.gov, NADCA

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Carpet & Rug Institute — Carpet Cleaning Seal of Approval Program

The Carpet & Rug Institute (CRI) is a not for profit trade association that represents the manufacturers of over 95% of the carpet made in the United States.

The CRI realizes that proper carpet cleaning is an integral factor in how long a carpet lasts and how well consumers enjoy their carpet. So, the CRI decided to scientifically test carpet cleaning products and carpet cleaning processes and then to rate them on how much dirt was removed from the carpet. In essence, this rating system helps consumers understand which products and processes clean carpet the best.

Their testing and rating system is called the CRI Seal of Approval Program. While some carpet cleaning products/processes do not pass, there are four (4) levels of approval based upon the percent of soil removed from carpeting:

  • 90% to 100% Removal = SOA Platinum

  • 80% to 89% Removal   = SOA Gold

  • 70% to 79% Removal   = SOA Sliver

  • 55% to 69% Removal   = SOA Bronze

Sears Carpet and Upholstery Cleaning was one of the first companies to receive the Platinum Seal of Approval for a deep-cleaning system. The carpet cleaning "system" is the combination of the carpet cleaning machine and a particular carpet cleaning solution, following a set procedure.

There are stringent cleaning standards that must be met in the following categories to receive the Seal of Approval awards:

  • Soil removal

  • Water removal

  • Texture retention

Other rating criteria that must be met are:

  • Rate of re-soiling (How quickly carpet becomes dirty again)

  • pH balancing (Neutralization of carpet after cleaning)

  • No optical brighteners (additives to detergent that make carpets "appear" clean)

  • Color fastness (Does not alter color of carpet or fabric)

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